Beck & Masten Buick GMC South

I love the way the associates treat me . They treated me like they wanted my business. This is the third vehicle I have brought and each time Ada was my salesperson. like they wanted my business. This is the third vehicle I have brought and each time Ada was my salesperson. More

Ada is a great sales person & answered all our questions. She took the time to walk us thru all the new features of our new truck. In love with the ATV!! She took the time to walk us thru all the new features of our new truck. In love with the ATV!! More

Everything was great until we got to finance. One, no introduction to who we were dealing with. My wife finally ask what is your name. We were also quoted over the phone that our take out of our lease to introduction to who we were dealing with. My wife finally ask what is your name. We were also quoted over the phone that our take out of our lease to purchased would be 2.9%. Before coming to B.M. I had checked out other sources of financing. My C. U. at 2.43%, Chase at 3.68%. But was told that because we were buying our lease, financing had to go through GMC. Don’t know why but o.k. Well imagine our surprise when financing said our rate is be 4.13%. When told we had been quoted 2.9% by B.M.His replay was, I’m financing, I tell you what you can rate will be, not someone else. More

Best customer service I have ever experienced. Mike Sparks was a pleasure to work with and knew his business. Very professional and very knowledgeable about my vehicle being purchased. Sparks was a pleasure to work with and knew his business. Very professional and very knowledgeable about my vehicle being purchased. More

The best service and they were efficient in taking care my vehicle ay the same time friendly, made feel comfortable .... for sure will recommend Beck and Masten my vehicle ay the same time friendly, made feel comfortable .... for sure will recommend Beck and Masten More

I bought the truck from Beck and Masten South and it 3500 Miles a lifter started to knock. I bought it in for repairs where it sat for five days and then was told it would be two weeks before technician cou Miles a lifter started to knock. I bought it in for repairs where it sat for five days and then was told it would be two weeks before technician could get to it. I was also told no courtesy car would be available. Hi then picked up the vehicle and took it to another dealership in Alvin Texas who did the repairs and supplied me with a courtesy car. This was the fourth vehicle I have purchased from Beck And Masten South and I doubt it will occur again. More

Never even got my vehicle serviced here because when I made an appointment two weeks in advance to have a rental ready because GM as "they say" dont offer loaner vehicles anymore. Short story, they didn't made an appointment two weeks in advance to have a rental ready because GM as "they say" dont offer loaner vehicles anymore. Short story, they didn't have a rental ready for me so I took my Truck back home and up to now ( 3weeks later) and now I'm still getting automated texts and calls that my vehicle is ready for pickup and to rate there services lmao More

One of thee beat experiences I've had at a dealership. They treat you like family we will be sure to come back for years to come They treat you like family we will be sure to come back for years to come More

I’m not doing this anymore I have already told you I will never go to this place anymore this is the worst dealership I have ever been before. never go to this place anymore this is the worst dealership I have ever been before. More

I was really impressed with the service department manager and how his team were effective in helping me address an part installation issue. Great Job! manager and how his team were effective in helping me address an part installation issue. Great Job! More