
Beck & Masten Buick GMC South
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Side airbag recall/Engineering Study took 2 days. Vehicle not washed. Told not to change oil but technician did anyway and rotated tires which was done 131 miles before so I had to take to Discount tire to r not washed. Told not to change oil but technician did anyway and rotated tires which was done 131 miles before so I had to take to Discount tire to rotate tires back. More
We've been return customers for a few years now. Always We've been return customers for a few years now. Always have great car buying & leasing experience thanks to the amazing people at Beck & Masten Sou We've been return customers for a few years now. Always have great car buying & leasing experience thanks to the amazing people at Beck & Masten Sourh...Thank you Jason! Sales manager Frank is always friendly, professional, hard working and amazing. Our salesperson Edwin Chavez was EXCELLENT! Edwin went ABOVE and BEYOND assisting us with our transactions! We always recommend Beck & Masten South to our family and friends. A big THANK YOUt to EVERYONE in every department at Beck & Masten South, for the EXCELLENT customer service! More
Although I disagree with their approach in price negotiations I was satisfied with outcome. Very professional in all other matters. Apperance of sales was outstanding. negotiations I was satisfied with outcome. Very professional in all other matters. Apperance of sales was outstanding. More
Excellent customer service, friendly environment, professional sales and finance associates. Highly recommended to others in search of a vehicle, honored to be a proud owner of a new vehicle. Thank y professional sales and finance associates. Highly recommended to others in search of a vehicle, honored to be a proud owner of a new vehicle. Thank you! More
Gaby has done amazingly great, but I’m not too happy that my brand new Yukon Denali truck 2021 is having issues already. First it was the seat now it’s the suspension. Since we got the truck it’s been alway my brand new Yukon Denali truck 2021 is having issues already. First it was the seat now it’s the suspension. Since we got the truck it’s been always something!! It’s been in service and now wating fir parts to come in. More
Excellent Service Eliza Sanchez, Rosie Hernandez, Gina Saez the customer service is excellent. Enjoy bringing my vehicles to Beck & Masten . Keep up the great work in customer service. Saez the customer service is excellent. Enjoy bringing my vehicles to Beck & Masten . Keep up the great work in customer service. More
All of the staff was very friendly and helpful. My repairs were done quickly and I was notified by phone when it was ready for pickup. I would recommend this dealership. repairs were done quickly and I was notified by phone when it was ready for pickup. I would recommend this dealership. More
Service is great. Staff are friendly, helpful, and knowledgeable. The only downside is the the waits are abysmally long even with an appointment..barring that they get high ratings. knowledgeable. The only downside is the the waits are abysmally long even with an appointment..barring that they get high ratings. More
Excellent service as always from Frany. She always works with me on service on my truck. In addition my truck is always serviced in a timely manner. I will be back!!!! with me on service on my truck. In addition my truck is always serviced in a timely manner. I will be back!!!! More
All I can say is Tanner should learn how to never judge a book by its cover. My wife and I were very interested in looking into a new vehicle. My wife and I are owners to our own successful company. We came book by its cover. My wife and I were very interested in looking into a new vehicle. My wife and I are owners to our own successful company. We came over after work, obviously not in clean attire. Tanner did not seek any interest in our want to purchase. Not only did Tanner also get his supervisor who I would imagine is aware of the current inventory along with the future inventory as well. Both did not take in what we had our minds set on. So my wife and I decided to just leave. As we were walking out we were able to meet two young ladies named Enna and Ada. Enna and Ada were very attentive and took note of what we were inquiring. No longer than 24 hours we received a call from Enna and who found what we were looking for. We came in that same day to make our purchase. I would be lying if I said the visit was pleasant but we noticed Tanner throwing his hand up in a motion as in what we are doing here. Not only did we feel uncomfortable but also unwanted with his body language. But since we were pleased with the finding of Enna we continued and bought our beautiful GMC Sierra Denali. More