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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,955 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,955 reviews

November 16, 2024

Second Truck I buy from Rafael Benavides, Great Service as always. Will send all my family and friends. More

by Roland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides, Jason Ruppert
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Nov 19, 2024 -

Beck & Masten Buick GMC South responded

Hi Roland, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 13, 2024

Great service department, I walked in without an appointment was still welcomed. My truck was well taken care of, oil change, tire rotation, they even took care of a recall. Jessica in the service d More

by beto.calzada14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Andrea
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Nov 14, 2024 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2024

Thank you Rafael Benavides for the great service. Made a great car buying experience, will recommend to all my family and friends. More

by Htown79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Benavides
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Nov 14, 2024 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! If you have any further questions, please give us a call. We're always happy to help!

November 10, 2024

Very fair and honest sales person, would recommend him to anyone buying a GMC vehicle More

by dlparus02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides, Earl Alphonse
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Nov 12, 2024 -

Beck & Masten Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 10, 2024

They did not honor their agreement on the recall and they were very rude people More

by jebrilkaren4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Morelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Gilliland, Roy Wolf, Albert Ramirez
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Nov 13, 2024 -

Beck & Masten Buick GMC South responded

I apologize for what you experienced while trying to have your vehicle serviced. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you to try and find resolve. Elvin Carrera Service Manager ecarrera@group1auto.com

November 10, 2024

They did not stand behind their recalls on their vehicles they even gave me the wrong part for my car this was ridiculous More

by jebrilkaren4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Morelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Pasasin, Victoria Gilliland, Benjamin Richert, Roy Wolf, Willie Hill, Irvin Gonzalez, Anthony Garza
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Nov 14, 2024 -

Beck & Masten Buick GMC South responded

jebrilkaren4, I apologize for what you experienced while trying to have your vehicle serviced. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you to try and find resolve. Elvin Carrera Service Manager eca rrera@group1auto.com

November 09, 2024

Ada gave me her full attention and took care of all of my needs. She was very nice to me and my son. It was a great experience. More

by Dee Perry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazmin Sandoval *****, Orlando Pasasin
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Nov 11, 2024 -

Beck & Masten Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2024

We are very happy and satisfied with out new vehicle purchase from Beck & Masten GMC. Excellent customer service. More

by lopezjuan75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raphael Odigbo, Willie Hill
Report | Print
Nov 12, 2024 -

Beck & Masten Buick GMC South responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2024

Very pleased with this dealership, they have always taken care of my needs in a timely manner, Shane is a rockstar!!! More

by opineda1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Nov 09, 2024 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

November 07, 2024

Was very prompt and very helpful in assisting me with purchase options as well as financing. More

by mpoydra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Dingman, Mohammed Qureshi
Report | Print
Nov 09, 2024 -

Beck & Masten Buick GMC South responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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