Beck & Masten Buick GMC South

take my acadia there for water leak.. they say they fix it .. but they didn't.. so i would say they are full of liers ..then they say i gonna receive a survey call .. they never did...liers and more liers. it .. but they didn't.. so i would say they are full of liers ..then they say i gonna receive a survey call .. they never did...liers and more liers... More

My wife's Saturn ignition would not disengage. The "so-called" authorized Saturn dealership in the area, told her they could not find her GM service plan in the system and that the service would take "so-called" authorized Saturn dealership in the area, told her they could not find her GM service plan in the system and that the service would take 4-6 hrs, and then she would have to pay for it out of pocket. She drove into the lot, Beck and Masten personnel had her GM service plan up on the computer in 30 seconds, and she drove away in her own car less than 2 hrs later. Superb service across the board from the technicians doing the work and the management team for helping out. We are definitely moving our business from the authorized dealer to this one. This was the type of service Saturn gave us, which is why we went with GM in the first place. Thanks guys. More

Was impressed from the minute I stepped on the car lot. All staff were polite, professional and helpful. Didn't feel pressured to make a decision until I could review all aspects of the vehicle I was inter All staff were polite, professional and helpful. Didn't feel pressured to make a decision until I could review all aspects of the vehicle I was interested in. Will definitely recommend this dealership to anyone looking to be taken care of with their vehicle purchase. Toby O. is one of a kind, genuine in his want to make you feel comfortable with the purchase and answering any questions. Thanks for a great buying experience!! More

Everytime I go to this dealer for service, I feel like they go above and beyond for me and my needs. I highly recommend them for service, as for sales I cannot comment because I did not purchase car ther they go above and beyond for me and my needs. I highly recommend them for service, as for sales I cannot comment because I did not purchase car there. They will continue to have me as a loyal customer, and Rosie is great. More

Great experience overall. Ricardo Garza and Robert Pfister assisted in every step of the purchase with respect and politeness- from selecting the vehicle to the financing. Great team! Both were very h Pfister assisted in every step of the purchase with respect and politeness- from selecting the vehicle to the financing. Great team! Both were very honest and I didn't feel pushed into the sell. My time and vehicle preferences were respected. I drove away feeling comfortable that it was a good investment. I would definitely recommend to family and friends, keep up the good work!- Great customer service skills from both!! Thanks! Maria Aguilar More

My entire experience with Beck & Masten GMC Gulf Freeway was awesome. Wendell really has the knowledge about his products. Two thumbs up Wendell.This purchase was number two and I will sure be back Freeway was awesome. Wendell really has the knowledge about his products. Two thumbs up Wendell.This purchase was number two and I will sure be back in the future. Thanks for all your help. More

Very good salesman. Did not like the pressure put on to buy paint sealant, carpet treatment, and extended warranty. Other than that, the experience was good! buy paint sealant, carpet treatment, and extended warranty. Other than that, the experience was good! More

Had a great time buy my new truck. Thanks to my sale person Calvin Pugh. I would give his name out to my friends and family. Eric Castillo person Calvin Pugh. I would give his name out to my friends and family. Eric Castillo More

Our experience was very good due to the great customer service and follow through by Ricardo Garza. He was patient and worked with us until after hours to get the deal done and followed up over the next f service and follow through by Ricardo Garza. He was patient and worked with us until after hours to get the deal done and followed up over the next few days to make sure everything was finalized and taken care of on the financing end of things. We were very satisfied with the purchase of our new vehicle and we were also happy with the amount he got us for our trade in. WE would not hesitate to buy another vehicle from Ricardo Garza. Thank You! The Holley's More

The Owner helped Calvin and us put the deal together by appraising our trade-in $1200 higher than several other dealers we met with, working with us at dealer invoice (not MSRP) pricing, and ensuring that appraising our trade-in $1200 higher than several other dealers we met with, working with us at dealer invoice (not MSRP) pricing, and ensuring that we received all applicable rebates on the vehicle incluyding a credit union rebate for being a JSC member. All in all, we were able to get a higher trim level on our new Enclave at the price that the other dealers wanted to charge us for the lower trim level without the options. More