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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,978 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,978 reviews

April 02, 2023

Excelente servicio , rápido y de calidad. Muy buena la atención del personal con los clientes More

by Blanca Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
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Apr 04, 2023 -

Beck & Masten Buick GMC South responded

Gracias por las felicitaciones. Hacemos todo lo posible para garantizar una experiencia positiva para nuestros clientes y nos complace saber que fue lo que recibió. Si requiere asistencia en asuntos automotrices con la cual podemos ayudarlo, no dude en contactarnos. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 02, 2023

Muy buen dealer y Personal amable. No te hacen perder tiempo y estan contigo en todo momento. More

by ANGELICAALVARADO73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

Beck & Masten Buick GMC South responded

¡No podemos agradecerle lo suficiente por escribir esta increíble evaluacion para nuestro concesionario! Trabajamos duro para asegurarnos que nuestros clientes tengan una experiencia increíble. Fue un placer ayudarle y esperamos la oportunidad de trabajar con usted muy pronto. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 01, 2023

Changed out the transmission and I picked it up in 2 days and drove away a happy guy. Great Service Team!!! Thanks Daniel and Gloria More

by g.chamblee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Rosie Hernandez
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Apr 03, 2023 -

Beck & Masten Buick GMC South responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 31, 2023

Great would recomend the service to anybody to servicevthrir gmc prodict at beck and madten More

by FJMAHOMAR233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 03, 2023 -

Beck & Masten Buick GMC South responded

I cannot thank you enough for your wonderful review of Beck & Masten Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 31, 2023

Great service great price , friendly people . Sales , service, parts FI used cars new cars are all awesome!! More

by SEILER4219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toby Ohnesorge, Shannon Eiler
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Apr 03, 2023 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 30, 2023

por la parte de servicio malisimo todo lleve mi carro y no saven como repararlo no saven como solucionar el problema y no son capases de solucionar el problema y tampoco me dan un carro para yo poder usarl More

by thedevil17472
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Frany Zepeda
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

Beck & Masten Buick GMC South responded

Sus comentarios han sido enviados a nuestro equipo y ahorita estamos investigando este asunto.

March 30, 2023

Beck and Masten made sure I got the car I wanted and also made sure it was 100% leaving off the lot.James was courteous and prompt. Together Kim and James made it an great experience. More

by RONNIE.STALLWORTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James and Kim
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Mar 31, 2023 -

Beck & Masten Buick GMC South responded

Ronnie, I appreciate your review and I am glad to hear that you had a great experience with James. I look forward to working with you again soon! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 30, 2023

Hands down the best truck buying experience. We were treated so well by ALL of the staff. We purchased two trucks in about 5 days and couldn’t be happier about our choice to use SHARLEEN at Beck More

by LaJeanne Hall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharleen Ricketts, Mohammed Qureshi, Frank Nolden
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Mar 31, 2023 -

Beck & Masten Buick GMC South responded

To say thank you is not enough, LaJeanne! I am thrilled to read your kind words about our employees and overall experience with us. Please stop by Beck & Masten Buick GMC South again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 30, 2023

Bad service! Repair staff made lose my wheels lockers but dont tell me know anything about this! It’s really dangerous for me! More

by Trandinh0688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly
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Mar 31, 2023 -

Beck & Masten Buick GMC South responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 29, 2023

Salesperson, Liz’s, was friendly. Price was fair for vehicle and financing was easy to complete.. More

by ALIEDW_95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizz and Negrete
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Mar 30, 2023 -

Beck & Masten Buick GMC South responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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