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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,978 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,978 reviews

March 29, 2023

Great service Jose Cuellar was very helpful, attentive, and professional. He took note of what we wanted found it and delivered it to us. More

by Alondracastilleja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cuellar, Earl Alphonse
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Mar 30, 2023 -

Beck & Masten Buick GMC South responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 29, 2023

Great service, service tech was very professional & knowledgeable about his job. A real people person. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
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Mar 30, 2023 -

Beck & Masten Buick GMC South responded

Kevin, thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 29, 2023

Everyone was great to work with. Will definitely come back again. A+++ service and earn a customer for life. More

by NAVA2810
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 27, 2023

Very good experience, fast and professional , we will definitely be back at this location for further services More

by gina13texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure by name but I’ll give 5 stars to the one she greeted me and made the appointment
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Mar 29, 2023 -

Beck & Masten Buick GMC South responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 27, 2023

Great service and got a new car the sales person was very helpful and I recommend that if you need a good place to shop go here. NJ More

by JOHNBRACKETT291
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
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Mar 29, 2023 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 27, 2023

Very attentive & helpful , would recommend it to friends and relatives . Very professional will come back for next purchase More

by BENITEZG248
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose cuellar
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Mar 29, 2023 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 26, 2023

I really appreciated how fast and professional this dealership was! I have been searching for a bronco for sometime and after seeing it in there inventory in the morning, I was able to come in that af More

by swasik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
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Mar 28, 2023 -

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 26, 2023

Jessica was the best. Gave me a courtesy wash. I recommend this place to everybody I know More

by shofner.jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in the service department
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Mar 28, 2023 -

Beck & Masten Buick GMC South responded

I cannot thank you enough for your wonderful review of Beck & Masten Buick GMC South and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 25, 2023

Let me drive away with a car and they took it back a week later More

by JUAREZEMA409
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gaby Cano
Report | Print
Mar 27, 2023 -

Beck & Masten Buick GMC South responded

I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 25, 2023

Ms Sharlene personality and professionalism was impeccable also thanks to Mr Frank the sales mgr., for assisting in helping to accomplish the purchase of my new vehicle. They were awesome in liste More

by Timlambert0409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Sharlene , Mohammed Qureshi, Gaby Cano
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Mar 27, 2023 -

Beck & Masten Buick GMC South responded

Thank you so much for leaving such great feedback. I am so happy we could match you to the right vehicle. I hope to see you back for scheduled maintenance or anything else I can help you with! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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