Beck & Masten Buick GMC South

This dealership is attentive to customer’s needs however, some customer service Reps do a better job of making you feel as a valued customer. some customer service Reps do a better job of making you feel as a valued customer. More

The dealership was so professional. This is my 3rd truck from Beck and Masten South. I look forward to doing business again This is my 3rd truck from Beck and Masten South. I look forward to doing business again More

Automatic text do not coincide with service. Thanking me before you had my car is rather confusing! Thanking me before you had my car is rather confusing! More

As soon as I get at dick and message so it's unbelievable that treat me like I'm a special customer and I think that treat me like I'm a special customer and I think More

This is my second truck I have bought from Beck & Masten and Sharlene was great answering all my questions and making a stressful situation very easy and smooth . and Sharlene was great answering all my questions and making a stressful situation very easy and smooth . More

Very easy to deal with. Very satisfied with the deal and the process. Professional team Very satisfied with the deal and the process. Professional team More

Rosie did a great job getting the service needed for my vehicle. Overall a great experience. vehicle. Overall a great experience. More

Ralph was GREAT-knowledgeable! Beck & Masten had the truck I wanted!!! I wanted!!!!! Very happy with my truck. I looked at 3 Chevrolet and 2 GMC Dealerships but I came back to Beck Beck & Masten had the truck I wanted!!! I wanted!!!!! Very happy with my truck. I looked at 3 Chevrolet and 2 GMC Dealerships but I came back to Beck & Masten. H-A-P-P-Y! More

Monty was awesome! ! My lease came to an end and it was time to either buy it or lease something different. I was going to stick with my Terrain but Monty showed me the ! My lease came to an end and it was time to either buy it or lease something different. I was going to stick with my Terrain but Monty showed me the envision and there was no going back after that. I love my new car. Also a BIG thank you to Frank Nolden for helping me make it happen! More

It all started with a phone call. I called to inquire about stock #SK203 which I was told was in stock. I then received a call from Maximo Garcia the salesperson letting me know the v I called to inquire about stock #SK203 which I was told was in stock. I then received a call from Maximo Garcia the salesperson letting me know the vehicle was in stock. I informed him that I had newborn baby and needed to buy a vehicle with urgency, and I needed to get as much as possible over the phone so I can just get there and sign the paperwork. We spoke a few times and had agreed to a price which he text me screenshot of the total drive out that was our agreed price including tax, title and license. Upon everything being agreed. We submitted credit to get the financing part done. He requested pictures of DL, insurance and additional photos. I responded to all his request of information because I was under the impression that price was agreed upon and it was not just the financing part done. I sent all the requested documents and waited. I then received a phone call from Maximo Garcia stating that he had talked to his sales manager Jorge Gomez, and we had an issue. The total drive out of the vehicle had changed by 4K because his manager could no longer honor the deal that was agreed upon. Playing the usual bait and switch between him and his manager. He then called me and said price had only changed $1500 dollars. My biggest gripe is the fact that I take care of my credit and sales person and manager had no issues lying to me about a what I thought was a done deal and pulled my credit. I will get this all the way to the GM and General Motors themselves because credit is nothing to play with specially when they are just being sleezy. BEWARE ALL CUSTOMERS OF THE TYPE OF BUSINESS BEING RAN AT THIS DEALERSHIP! THEY WILL LIE TO YOU TO ANY EXTENT AND PULL YOUR CREDIT EVENTHOUGH THEY ARE NOT BEING SINCERE ABOUT THE CAR DEAL!!! DO NOT TRUST THEM WHEN THEY TELL YOU PRICE IS AGREED UPON. More