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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,982 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,982 reviews

February 01, 2023

Attentive, good value, and no pushy sales people. Would recommend to a friend or family member. More

by matt_arenas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
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Feb 02, 2023 -

Beck & Masten Buick GMC South responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 31, 2023

sold me a bad truck when back today and left up set never thought you guys will treat me like that More

by delta.jm09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshua
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Feb 01, 2023 -

Beck & Masten Buick GMC South responded

Delta, I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 30, 2023

Everything was ok. I noticed that they didn't put the paper mats inside the car when servicing..but unsure if that has changed. More

by tamika962003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
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Feb 02, 2023 -

Beck & Masten Buick GMC South responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 30, 2023

Great experience buying my Yukon Denali, many other dealerships were giving the run around but Beck and Masten was great to work with. More

by JFOERSTER71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 30, 2023

Best experience I’ve had with the service team, EVER. Everyone was super nice and was willing to fix my car during a natural disaster. More

by ARTUROEXPINOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Beck & Masten Buick GMC South responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 29, 2023

Richard, our salesman was on it! He got our truck ready in record time. The paper work was quickly completed and we were on the road with our new truck. More

by DonPat
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Wohl
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Feb 01, 2023 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to provide us such great feedback! I am always excited to hear of yet another customer leaving happy in an awesome truck! If you have any questions about your vehicle you can reach out to any of us and we will help out. Thank you for choosing Beck & Masten Buick GMC South! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 29, 2023

The people there are very nice and understanding and are willing to work with the customers More

by EFRAINMG65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
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Feb 01, 2023 -

Beck & Masten Buick GMC South responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 28, 2023

15 words can’t describe this dealer, but if I had to choose one…Impeccable! More

by fabricio.a.portillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Beck
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Jan 31, 2023 -

Beck & Masten Buick GMC South responded

Thank you for the great review, Fabricio! Please come visit us if you need anything else, be it service or sales. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 28, 2023

The service Ada provided at the Beck & Masten -South Deslership was phenomenal. She was very helpful, knowledgeable, and was able to answer all the questions I had. I had many bad experienced at other d More

by mp1928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

Beck & Masten Buick GMC South responded

Thank you for your business and this review. I am happy to hear that Ada was able to serve you and demonstrate how we do business here. If there is anything I can assist you with in the future, please let me know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 28, 2023

Very friendly service Gabby was very helpful, all around a great place to have my vehicle’s serviced. More

by Kidd5059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
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Jan 31, 2023 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Beck & Masten Buick GMC South team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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