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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,985 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,985 reviews

January 23, 2023

Jessica was really helpful with my service visit. Will make sure to come again soon. More

by leakier-snugger.0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jan 24, 2023 -

Beck & Masten Buick GMC South responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 22, 2023

Good selection of vehicles and quick process. Mr Many Luna was a very professional salesman. More

by harry.williamsjr87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Luna
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Jan 24, 2023 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review, Harry! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 22, 2023

Monty was the best! !! His customer service was great. He went above and beyond to help me get into the car. This was a great experience. More

by MSALENALEE01
Recommend Dealer
Yes
Employees Worked With
Monty Broughton
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Jan 24, 2023 -

Beck & Masten Buick GMC South responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Monty's efforts have made the difference in your car-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 22, 2023

Every one was kind and the service to my truck was on time good job More

by OGMoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
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Jan 24, 2023 -

Beck & Masten Buick GMC South responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Beck & Masten Buick GMC South special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 22, 2023

Very nice people, willing to work with you. They have very nice and clean vehicles. More

by Morganhairston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Morris
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Jan 24, 2023 -

Beck & Masten Buick GMC South responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 22, 2023

The place had quite a few cars on the lot and the one I was looking for was there and in very good shape. I was pleasantly surprised by the options we had and the help we received (when we asked for it). O More

by EBONYWALLACE08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi, Rafael Benavides
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Jan 24, 2023 -

Beck & Masten Buick GMC South responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 22, 2023

Whole process from start to finish was great. And got our sales rep was very helpful and patient More

by jperez198618
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beatriz Arguello
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Jan 24, 2023 -

Beck & Masten Buick GMC South responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 22, 2023

Great oil change, didn’t wash the car, I couldn’t fine no cappuccino by nice friendly people More

by Alvin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Hernandez, Gaby Cano, Deanna Andrews, Arturo Gonzalez
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Jan 24, 2023 -

Beck & Masten Buick GMC South responded

Alvin, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 21, 2023

Great manager & staff gave me a real good deal on my new 2023 gmc truck. More

by JOORGETORRES1019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irma salinas
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Jan 22, 2023 -

Beck & Masten Buick GMC South responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 20, 2023

Professional, helpful, and knowledgeable about the vehicle and all the features, the sales agent and financial personnel were very helpful and expedited the paperwork in a timely manner. More

by ramnarinemc8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Beck
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Jan 22, 2023 -

Beck & Masten Buick GMC South responded

Your great feedback truly made my day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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