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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
2,587 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,587 reviews

July 27, 2022

Jason is a superb salesman and really takes his service to his client seriously. The real deal. More

by TIM.GRISWOLD52272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Eiler
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Jul 29, 2022 -

Beck & Masten Buick GMC South responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Helpful
July 26, 2022

Was face and easy buying a truck from here! !! This is the place where I WILL buy all my trucks from!! Our sales guy was GREAT fast and friendly More

by pamelahead
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ruppert
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Jul 28, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Helpful
July 25, 2022

Everyone was extremely helpful! Edgar was awesome and helped with making sure I got what I needed. More

by tracimoody83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar
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Jul 27, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Helpful
July 25, 2022

I'm glad that I didn't have wait all morning for an oil change. More

by Darla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the guys name and don't recall him giving it. Although he was not rude, he wasn't very friendly or welcoming.
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Jul 27, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Helpful
July 25, 2022

The service was fast and for the most part it was professionally due, however in reference to the washing of the cars. I would prefer hand wash instead of the machine. More

by Gmoney023.gc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 27, 2022 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Helpful
July 24, 2022

Gaby was great. Work was completed in a timely manner. I am very satisfied with my experience. More

by DEB_TAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Eiler, Reputation .com
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Jul 26, 2022 -

Beck & Masten Buick GMC South responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Helpful
July 21, 2022

Daniel was very helpful and knowledgeable, he took care of my issues. He will be my go to guy from now on. More

by JIMMYHALE30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Helpful
July 19, 2022

Great dealer, sales and manager took care of me. A deal and sale was made. More

by nl_08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monty Broughton
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Jul 21, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Helpful
July 19, 2022

Very personable sales staff, had a great experience! Love my new GMC Terrain, thank you for making that happen! More

by TGJANECEK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nolden
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Jul 21, 2022 -

Beck & Masten Buick GMC South responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Helpful
July 17, 2022

My visit to B&M, I was greeted by a professional. It was all about me and I was shown wat I was looking for while.👍 More

by GRIFFINAMEAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharlene Rocketts
Report | Print
Jul 19, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Helpful
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