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Beck & Masten Buick GMC South
Houston, TX
2,982 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,982 reviews
Verified Customer
January 03, 2023
My experience was very good. From sales person JP who was patient and friendly with me as I was looking at multiple vehicles trying to make decisions. Once I made the decision, From sales person JP who was patient and friendly with me as I was looking at multiple vehicles trying to make decisions. Once I made the decision, he made things happen quickly. Overall, I really liked the efficiency from sales, finance, and delivery. Great job! More
by LEE
Employees Worked With
Juan Pineda (JP)
January 02, 2023
Daniel’s service and responsiveness was exceptional. I’ll definitely be using Beck & Masten for my service needs going forward. Daniel’s professionalism and effectiveness should be the standard for othe I’ll definitely be using Beck & Masten for my service needs going forward. Daniel’s professionalism and effectiveness should be the standard for other service reps. More
by James_ut11
Employees Worked With
Daniel Wood
January 02, 2023
It was clean. Everyone was nice. I might go back, but probably go to another dealership. I felt that the Sterling McCall GMC dealership is overall better. I us Everyone was nice. I might go back, but probably go to another dealership. I felt that the Sterling McCall GMC dealership is overall better. I used coupons at both dealerships but it was a better deal at the Sterling McCall one. I probably waited the same amount of time at both places, but at Sterling McCall, my truck was washed when I took it there for just an oil change. I also received a report about my truck and everything they inspected to ensure it was good or might need repair. Didn’t receive that at BM GMC South. They also never reset my oil mileage to 100%, which Sterling McCall did. I had to look it up how to do it and figure it out myself. It was easy enough after a few attempts, but I shouldn’t have to do that if I’m waiting 90 mins for an oil change and another dealership manages to get all of that done in the same time frame or less. More
by DG
Employees Worked With
Rex
January 02, 2023
Great service. Issues came up that were not expected but our service advisor and the dealership addressed w Them fairly. Issues came up that were not expected but our service advisor and the dealership addressed w Them fairly. More
by marquezfamily05
Employees Worked With
Other Employees :
Rosie Hernandez, Gaby Cano, Deanna Andrews, Arturo Gonzalez
