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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,979 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,979 reviews

November 20, 2022

Good ok not great but good only good ok good good good good good good More

by mingor23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Valdez
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Nov 22, 2022 -

Beck & Masten Buick GMC South responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 19, 2022

It amazes me how Beck and Masten South is so much better than it’s counter part. Thanks More

by Gwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
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Nov 21, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 18, 2022

Fast and friendly service! Sharlene was very knowledgeable and excellent to work with. Will recommend to others. More

by bhogan05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharlene Ricketts(5), Shawn Khalil(5)
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Nov 21, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Sharlene was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 18, 2022

Very satisfied overall. would do business with them again. most of all I appreciate the extensive stock they carry. A+! More

by danderson24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ruppert 5 stars
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Nov 21, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 18, 2022

I appreciate the professionalism that was given to me,and looking forward to seeing you again. More

by JONESK512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaby Cano
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Nov 21, 2022 -

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 18, 2022

Excellent experience. Anthony Alvarez was so helpful and extremely professional. Working with him was painless and easy. Highly recommend him. More

by christinaalmy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Alvarez
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Nov 21, 2022 -

Beck & Masten Buick GMC South responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 17, 2022

The service department was great! My car wasn’t acting right. I took it to the dealership and the service department knew exactly what was wrong with it. They diagnosed the problem an More

by Chelsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Wilson , Rosie Hernandez, Gaby Cano, Deanna Andrews, Arturo Gonzalez
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Nov 18, 2022 -

Beck & Masten Buick GMC South responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 16, 2022

Daniel very helpful and kept me informed about the service being done to my vehicle. More

by Christian.soto95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Nov 17, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review, Christian! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 16, 2022

B E C K & Mas Term Buick G M C S O U T H More

by hectorleonardnino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Report | Print
Nov 17, 2022 -

Beck & Masten Buick GMC South responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 14, 2022

All good, good folks, good communication , timely delivery, compassion, understanding, compassion, kindness, understanding, and compassion for those affected by these More

by SDELEON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2022 -

Beck & Masten Buick GMC South responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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