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Beck & Masten Buick GMC South
Houston, TX
2,981 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,981 reviews
November 06, 2022
Excellent customer service! Great experience from my initial arrival. Had called ahead so everything was handled expeditiously. Serrett was phenomenal. Everything was transparen Great experience from my initial arrival. Had called ahead so everything was handled expeditiously. Serrett was phenomenal. Everything was transparent. No high pressure tactics. I would definitely recommend this dealership. More
by annmarie2918
Verified CustomerEmployees Worked With
Serrett (sales); Kim (finance)
November 06, 2022
They are good at what they do you get there and they try their best to get you going with your vehicle fixed their best to get you going with your vehicle fixed More
by ngracia
November 06, 2022
The customer service representative was great however, the service itself was poor. My truck stayed at dealership over a week while my part for my vehicle was there/ available a day after I dropped off my the service itself was poor. My truck stayed at dealership over a week while my part for my vehicle was there/ available a day after I dropped off my vehicle. More
by Shanemjohnson
Employees Worked With
Rosie Hernandez
November 05, 2022
Ralph was great. He had great follow up from start to finish. I really appreciate his time and effort before and after the sale. He had great follow up from start to finish. I really appreciate his time and effort before and after the sale. More
by HARVEYH03
Employees Worked With
Rafael Benavides
November 03, 2022
Good customer service,and getting back with me as soon as possible with a diagnosis of my truck.. possible with a diagnosis of my truck.. More
by TOY
Employees Worked With
November 02, 2022
My experience in buying the 2016 Buick Casada was every positive. My salesman Jose Cuellar has excellent communication skills and was very professional. He was able to answer all my questions regarding the positive. My salesman Jose Cuellar has excellent communication skills and was very professional. He was able to answer all my questions regarding the car that I purchased from you. I would definitely do business with your dealership again and would strongly recommend it to family and friends. Sincerely Mirtala BOMAN More
by mboman52
Employees Worked With
Jose Cuellar excellent
