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Beck & Masten Buick GMC South

Houston, TX

4.6
2,981 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,981 reviews

November 02, 2022

Excellent service ,great vehicles, go above and beyond to help the costumers, great sales personnel (Jose cuellar) More

by ERIKROSENBAUMBLADE2ONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose cuellar
Nov 04, 2022 -

Beck & Masten Buick GMC South responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 02, 2022

The Service Advisors are knowledgeable and Berry professional. The headlight recall fix took a reasonable amount of time. All was good. More

by Sierra2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Nov 04, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 02, 2022

Service was courteous, professional and knowledgeable. I greatly appreciated the video used to validate the operational functionality of my electronic bed cover. I felt this was truly a step above service More

by hyorosco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Beck & Masten Buick GMC South responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 01, 2022

They were right on it ! And I got my vehicle quick and easy very dependable and pleased More

by jsotel23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Beck & Masten Buick GMC South responded

I am delighted to hear of your positive experience at our dealership! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 01, 2022

Excellent experience purchasing my vehicle from my sales lady Sharle Ricketts . She was very friendly and Knowledgeable More

by julio_c_almazan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharle Ricketts
Nov 03, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving this remarkable feedback! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 31, 2022

I highly recommend Beck and Masten South! I took my truck in for service and had a quick turnaround. My advisor; Daniel is really helpful and always meets my expectations. 10/10 More

by Salazar0586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 02, 2022 -

Beck & Masten Buick GMC South responded

I truly appreciate you taking the time to write about your experience at our service department! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 31, 2022

The dealership was very professional in all ways , good service and employees, verry helpful in all aspects of my vehicle More

by Adrian Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
Nov 02, 2022 -

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 31, 2022

great dealerships i love this place and i elouise recommend his dealership to a lot a lot of people More

by RRODNEYWHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Beck & Masten Buick GMC South responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 31, 2022

It was very good service I made the appointment last minute and still got in. More

by ADRIANLPZ6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 02, 2022 -

Beck & Masten Buick GMC South responded

Thanks for your perfect review! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 31, 2022

They came through for me when I really needed it. With the help from Ena and I mean help, I was able to get the vehicle I wanted. This dealership and Ena were a sincere blessing. Thank you so much gu More

by sheadj61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ena Pasasin
Nov 02, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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