Beck & Masten Buick GMC South - Service Center

Need more techs and do a better job on comp. washing tuck was completely wet washing tuck was completely wet More

My truck has been there going on 2 weeks and they have even touched it. I don’t know what’s the point in making an appointment if it’s not going to be looked at even touched it. I don’t know what’s the point in making an appointment if it’s not going to be looked at More

It's always been very good. I'm a long time customer. Fran was the absolute best. I'm a long time customer. Fran was the absolute best. More

Respectful, good communication skills, competitive experience. very good understanding. Forgiven, Good listener skills, helpful tips 👌 👍 experience. very good understanding. Forgiven, Good listener skills, helpful tips 👌 👍 More

My truck was brought into the service center; the main one being the transmission. Understandably the 3 weeks it was in the service center was because of an extended warranty provider. However, the wate one being the transmission. Understandably the 3 weeks it was in the service center was because of an extended warranty provider. However, the water leak coming through the passenger sun visor arm was mis-diagnosed and the leak is clearly visible from the sunroof seal. I was charged for replacing something else. That leak was part of the $4,000 that I paid personally. The second issue was covered under the extended warranty and that problem was not solved. It involves the radio/console changing displays without action taken by the driver. This is an intermittent problem that seems to occur mostly while using the navigation system. It switches to one of the SiriusXM displays. Manually switching back to the navigation system will work for 10 to 30 seconds and then it switches back to the SiriusXM display. Sometimes the same SiriusXM display pops up on the smaller driver’s display. I intend to bring the truck back to get these problems resolved, but I live/work 90 miles away and leaving it for several days requires alternate transportation . More

Friendly I was greeted with a warm welcome and a friendly smile. I was offered a cup of coffee. smile. I was offered a cup of coffee. More

Repairs made timely and completely. Service advisor kept me informed and checked me out. All good. Service advisor kept me informed and checked me out. All good. More

You take your car to have it serviced and they don't do it, you have faults and they don't fix them either and the customer service is bad, lousy it, you have faults and they don't fix them either and the customer service is bad, lousy More

I got an old changed, tires, rotated, and a wash and ride about an hour. Very friendly and amazing customer service. about an hour. Very friendly and amazing customer service. More

I took my vehicle in 3 times for a radio issue and the issue never got resolved until Daniel Wood took care of it. I would give him more than 5 starts if I could. Had been dealing with the issue for a yea issue never got resolved until Daniel Wood took care of it. I would give him more than 5 starts if I could. Had been dealing with the issue for a year until he helped me out. More