Bell Audi

Excellent Service from Jonathan Kiwacz. Went above and beyond to correct all of my service issues and to accommodate my schedule. Highly recommended as a service consultant, and as a dealer. beyond to correct all of my service issues and to accommodate my schedule. Highly recommended as a service consultant, and as a dealer. More

I went to Bell Audi to see Albert because my parents purchased a new S4 from him last year and had a terrific experience. Albert was friendly, knowledgeable and no-nonsense; all qualities that my my gi purchased a new S4 from him last year and had a terrific experience. Albert was friendly, knowledgeable and no-nonsense; all qualities that my my girlfriend and I greatly appreciated. We discussed both certified pre-owned and a new 2014 A4, and from the initial meeting through the closing it seemed like Albert was there to help us find what we wanted (as opposed to "selling" us a car). We initially did not expect to purchase a new car, but got great deal and even better customer service. We're very happy with the new car and will absolutely come back to see Albert if we decide to get another Audi in the future. More

My wife and I were looking for a new SUV for her. We checked in at reception and we were quickly greeted by Albert and a big smile. Since we had a pretty good idea of what we were looking for, we let h checked in at reception and we were quickly greeted by Albert and a big smile. Since we had a pretty good idea of what we were looking for, we let him know and Albert took it from there. He was thorough with his questions to narrow down exactly what we were looking for. Unlike most dealers that we have dealt with in this process, he focused most of his questions towards my wife (since the car was for her). Most car dealers focus on the guy regardless of who the car is for. That was a big differentiator for us! He did not try to oversell or add options that we were not looking for. He was very knowledgeable and professional throughout the entire process. In the end, not only did we buy a new Q5 for my wife, I leased an A4 for myself. I have been back to the dealership a few times for different reasons and Albert is always helping people. I recomend asking for him by name and you will not be disappointed. More

The experience with Albert was great. He was very knowledgeable and willing to answer any and all questions. Albert and I had been in contact for several months, and he made the entire process very knowledgeable and willing to answer any and all questions. Albert and I had been in contact for several months, and he made the entire process very convenient and comfortable. I will definitely continue to refer family/friends to him. I will also be back to deal with him on our next purchase for our business. More

I Have visited a few other dealerships in and around Chantilly,Va. The sales man Albert is great assert to the dealership. He has sound knowledge about each and every part of the car. His explanation is Chantilly,Va. The sales man Albert is great assert to the dealership. He has sound knowledge about each and every part of the car. His explanation is clear, and he explained each and every thing. Also the best part is even after 10 -15 after i bought the car, any time i had a doubt regarding anything i used to call him. He is so good at taking the calls and explaining things. Thanks Albert!! More

This is my fourth car/suv purchase and my first Audi. I must say by far this is the best car buying experience I had to this date. My situation was little different. I live in Minneapolis area but travel o must say by far this is the best car buying experience I had to this date. My situation was little different. I live in Minneapolis area but travel often to multiple locations in the US for business. After doing my research online about the car and buying experience of 2014 Audi Q5, I came across Muhammad Adanan's name. I reached out to Adnan over email with details of my research and specific configuration I was looking for. We spoke on the phone and he quoted me a price that was very aggressive and with-in next hour or so, I have decided to go ahead with the purchase even though I had to travel 1200+ miles from NJ to Minneapolis. Adnan and Shree Jasty (finance) were very professional, courteous and helped me through the entire process. They were accommodative of last minute changes as well in financing the car. It had been a great experience with Bell Audi in buying my first Audi. Adnan was very kind enough to check on me if I reached home safely the next day. I highly recommend them for your next Audi! More

I purchased my 5th car, a 2010 Audi Q5 from Bell Audi. I was in the area looking at another car at another dealership and happened to pass Bell after leaving the other dealership. I saw the car about 10 mi was in the area looking at another car at another dealership and happened to pass Bell after leaving the other dealership. I saw the car about 10 mins before close of business day (Saturday, August 10, 2013) and went in to inquire about it. Unfortunately, there was a wait as all of the salesman were busy. Initially, that was off putting, but they took my name and number and called me as soon as a rep was available. In the interim, I went to another car dealer to view other cars. When I came back, after closing, I met with Ryan Schmidt, who showed me the car. We test drove it after business hours, and he told me everything about Audi, the Q5 and the "Prestige" package that came on the car. After the drive we went back inside, worked with the numbers and arrived at a satisfactory deal for both parties. I came back a week later and picked up the car with very little hassle. After the purchase was complete, Ryan gave me a complete tutorial on how to master my new controls. I only have two complaints: (1) I did not like the waiting at the initial point of interest. It was explained to me that Saturday is their busiest day, so the wait time could not be avoided; (2) I never got an opportunity to meet "the big guy in the back room." I felt as if whoever this mystery person was that always seems to be able to make financing magic happen in the back room, should have come out to at least greet me as the paying customer. To some, that may not be a big deal. Otherwise, my purchasing experience at Bell Audi was quite pleasant and I would highly recommend the dealership to anyone looking for a car. In fact, I already have! As an addendum to my inital review, I am including the comment below: I received a call from Jim Todd, the big guy in the back room, apologizing for not being available during my initial visit. That's excellent customer service! More

I had a little issue with Bell Audi, but it was swiftly handled. The general manager made me believe that customer satisfaction is indeed number 1. handled. The general manager made me believe that customer satisfaction is indeed number 1. More

I went to Audi with the intention of just looking at the cars. Soon Albert Nkansa approached me, he was not pushy, very knowledgeable, and friendly. He kept the buying process simple: You tell him what you cars. Soon Albert Nkansa approached me, he was not pushy, very knowledgeable, and friendly. He kept the buying process simple: You tell him what you want and that's it. He doesn't try to sell you extras if you don't want them. He makes it comfortable, and ultimately makes the buying experience great. If you go Bell Audi ask for Albert, he's great! More

I spent a great deal of time considering my purchase. Each time I came back to Bell Audi, Jason was willing to assist. I looked at various models used and new over the span of several weeks! Despite that Each time I came back to Bell Audi, Jason was willing to assist. I looked at various models used and new over the span of several weeks! Despite that, Jason always treated me with the utmost professionalism and respect. He understood that this was a big purchase and did not pressure me at all. I ended up leasing a new A4 and couldn't be happier. Jason has come through since then answering questions I had. He is an outstanding professional. More