Bell Audi

Ramzi is a down to earth person who always has the best interest of his clients in mind. He is not your typical "car salesman" as he is just trying to help you find the best deal possible for the car you a interest of his clients in mind. He is not your typical "car salesman" as he is just trying to help you find the best deal possible for the car you are looking at. He followed up on his promises as well and looks to take care of all his clients. Answers all emails and or phone calls in a timely manner and would definitely recommend him to any person interested in purchasing an Audi from Bell. More

The experience right from the get go was excellent. Ramzi was quite forthcoming in explaining the finer points and the test drive of the Q5 was a good experience. He went that extra mile to allow me to get c was quite forthcoming in explaining the finer points and the test drive of the Q5 was a good experience. He went that extra mile to allow me to get comfortable with the car and also made some efforts to get the pricing to nearly suit my needs. Even when there was a minor issue with the insurance Ramzi and Jeff made sure that it was addressed well. The family was also comfortable and happy with the experience. Now Iam sure the experience with some trouble shooting will also be the same. All in all a great customer service and attention to details. The crew was quite reachable and prompt in their response. More

We drove almost 200 miles from DC to purchase a certified pre-owned 2008 A6, which we had found online. The car was exactly like Ramzi Amawi had described it on the phone, in great condition, and very clean pre-owned 2008 A6, which we had found online. The car was exactly like Ramzi Amawi had described it on the phone, in great condition, and very clean. We made a refundable down-payment before we left DC and Ramzi had placed it on hold for us, which gave us peace of mind. There were two small misunderstandings - first we thought the car was equipped with Navigation but it wasn't, and we were under the assumption that we could use multiple credit cards to pay for a portion of the vehicle, but it turns out you can only charge up to $3,000 on a single card, not $3,000 each on several cards. So we ended up financing slightly more than we anticipated, which was no big deal. After multiple discussions and requests, the price was lowered a few hundred dollars due to the missing Navigation issue - thanks again to Jack Russell! We are very happy with our purchase and love the new car. Everybody at Bell Audi was highly professional, helpful and competent. Ramzi has followed up with us several times since then and all details have been worked and resolved to our fullest satisfaction. The service experience was extraordinary and we would buy again from Bell Audi anytime. More

Starting from the first call, email responses, guiding through the car selection process; Ramzi was extremely helpful. He did not at all rushed me into anything unlike my previous car dealer experience. I through the car selection process; Ramzi was extremely helpful. He did not at all rushed me into anything unlike my previous car dealer experience. I will most certainly do business with him again. More

about Ramzi, he is the man, knows everything and anything in detail. experience was great and price was actually lower than what i thought for the model i select, i selected A4 2008 20,000 miles and i loved in detail. experience was great and price was actually lower than what i thought for the model i select, i selected A4 2008 20,000 miles and i loved the car when i drive but i didn't say anything until we went back to dealership after test drive and after setting on the table within 10 mins deal was done, all thanks to Ramzi and as he says " he runs his own office and he don't have to do in and out to manager's cabin". we made a deal in 10 mins and so easy and quick. i tried to bargain and we meet at the mid point and that's it. i am happy with car and price, what else you need and made a new friend "Ramzi" very large inventory this dealership has and all the models are less mileage and better price. thanks man Amar Patel More

We truly enjoyed our experience working with Ramzi Amawi. Had it not been for his genuine concern, we probably would have purchased a vehicle else where. Although we struggled a little with our trade-in vehi Had it not been for his genuine concern, we probably would have purchased a vehicle else where. Although we struggled a little with our trade-in vehicle, we were still able to reach an agreement that worked out for all of us. Thank you Ramzi. Morgan and Jeff More

I can't say enough about the great customer service I received when I stopped in to begin my search for a new car. I didn't even get to the front door when Ramzi greeted me in the parking lot and made m received when I stopped in to begin my search for a new car. I didn't even get to the front door when Ramzi greeted me in the parking lot and made me feel welcome. I explained what I was looking for, we sat down and discussed the options available that fit my needs and budget. After a few test drives, my new car search was over, no need to even look anywhere else! Ramzi took the time to make sure I was really satisfied with my decision, and made the rest of the process very easy. What was going to be the first stop on a long day of shopping turned out to be the only one necessary, and in no time I was driving away in my new car. The day was a total success- the best experience I've ever had buying a vehicle. I highly recommend Ramzi and the Bell Audi team. More

I've purchased three Audis from, and serviced Them at, Bell. The sales and service staff at this dealership is absolutely terrific. They are friend,y, knowledgeable and helpful, the best, by far, of any Bell. The sales and service staff at this dealership is absolutely terrific. They are friend,y, knowledgeable and helpful, the best, by far, of any car dealership I've ever dealt with over more than 20 years of buying and servicing cars. More

I'd RECOMMEND FOR NEW SALES ONLY because of the price, NOT recommend for service!! First ordered my Audi Q7 TDI in December 2010. We got an excellent price because they work with USAA Auto Circle. The NOT recommend for service!! First ordered my Audi Q7 TDI in December 2010. We got an excellent price because they work with USAA Auto Circle. The price quoted from USAA was the exact price we paid for the car. No surprises and we were in and out within 45 minutes with an ordered Audi and 12 weeks until delivery. 11 weeks later, I called to see if we were still on target for delivery. My salesperson no longer worked with the dealership and they would have the sales manager, Vinnie, call me back with another salesperson. After two days, I HAD to CALL AGAIN!!! Why did I HAVE TO CALL AGAIN?? When they have to pass off information to another associate, there is no communication, no follow up. I was assigned to Zaneta. She was great!! Always followed up with me when I asked her questions. Email was better, could never get her on the phone. Now fast forward to my first service. The service associate assigned to my vehicle was fine, took all my information, etc. HOWEVER, when I called back to see if the car was done, that service associate had left for the day for training and I was assigned ANOTHER service associate. That associate had NO IDEA what was going on with my vehicle. Then he called back saying it was done and I could pick it up. When I did pick up NO ONE could tell me what was done, no service associates were there. The next day they called back saying the DIDN'T perform the service and they need the vehicle BACK!!!! UNBELIEVABLE!!! When they have to pass my vehicle on to another associate whether it be sales or service, they don't communicate with each other and the next person seems to drop the ball!!! It has happened more than these two particular times. Just too much to write. I do have to say WHEN I DO get the attention of a sales or service associate they are very knowledgeable and friendly. More

It was a great experience to be in Bell Audi. First of all they are very friendly and they will give us the correct information of the vehicle and given different options. They consistently follow up with all they are very friendly and they will give us the correct information of the vehicle and given different options. They consistently follow up with me regarding the options. That is so nice. Already i refer couple of my friends for the Bell Audi. More