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Bell Audi

Edison, NJ

Overview
Employees
Reviews
4.5
1,673 Reviews
We have been in business for over 35 years and as the number one Audi dealer in New Jersey, a four year consecutive winner of the coveted Audi Magna Society award recognizing the best Audi dealers in the country and an Audi Flagship Dealer, Bell Audi is proud to continue our many years of providing loaners cars as well as Courtesy Valet service to all of our customers no matter where you purchased or leased your Audi from. Need Valet service to your home or office, no problem, we will also drop-off a loaner for you to use during the day. Bell Audi will bring your washed vehicle back to you after your service has been completed. Come and see why Bell Audi is the largest Audi dealer in New Jersey... or better yet we will come to you!
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782 US-1

Edison, NJ

08817

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Showing 1,673 reviews

October 29, 2021

Got me in and out within reasonable time. Explained all charges. Great facility and advisor knew his stuff! More

by jrafoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2021 -

Bell Audi responded

Thank you so much for the wonderful feedback! We are happy to hear that our team helped you get back on the road in a timely manner. Enjoy your weekend! - Bell Audi team

October 29, 2021

Very professional. They got me in and out quickly and explained everything very clearly. Talked me into the five year maintenance program which made sense for me. More

by Mtgbk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2021 -

Bell Audi responded

We're glad to hear our service team kept your visit efficient and professional. It's excellent that you chose to take part in the five year service plan, and the Bell Audi team looks very forward to taking care of you as the miles add up!

October 27, 2021

Best dealing experience. Just bought a Q3 as a family car with 100% satisfaction. Mr.Ajay puri had made us through this deal in a very professional and friendly manner. More

by Khanshahzaib94
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ajay Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jinal Patel
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Oct 27, 2021 -

Bell Audi responded

We're thrilled to hear that the purchase of your Audi Q3 was nothing short of excellent. Thanks for giving Ajay a shoutout--we're happy that he was professional and friendly. Happy driving, from the Bell Audi team.

October 21, 2021

Very friendly and responsive, their valet service is awesome. Service was done on time and price More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Henry
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Oct 22, 2021 -

Bell Audi responded

We're so pleased you had a five-star service experience with us, Adam. It means a lot that our commitment to our guests stood out to you, and we hope to see you again down the road. Take care! - Bell Audi

October 20, 2021

The staff treat you with courtesy and take the time to answer all your questions. More

by Yaghoubi Ark
Recommend Dealer
Yes
Employees Worked With
Clarence Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2021 -

Bell Audi responded

Yaghoubi, thank you for the great review! We appreciate your business and hope to see you back at Bell Audi. Safe travels!

October 20, 2021

Excellent Customer Service! Every dealer more or less has the same cars - Bell Audi differentiates themselves by their responsiveness and attention to customer needs. More

by AlC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

Bell Audi responded

Thanks for this great review of Bell Audi! We're pleased that our team was responsive and that we attended to all your needs.

October 16, 2021

Heather was excellent to work with in buying our Q7. She was professional and patient. More

by turabmufc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
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Oct 18, 2021 -

Bell Audi responded

We appreciate the kind review! It is wonderful to hear that Heather and the team delivered such an outstanding purchase experience. Drive safely in your new Audi Q7, and we hope to see you back again down the road! - The Bell Audi team

October 15, 2021

Had to return 4 times before the issue was all fixed. Very careless work would not recommend this dealer More

by Kfoti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Slyman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2021 -

Bell Audi responded

I'm so sorry to see this feedback. We expect our guests to receive thorough service and I apologize that this wasn't your experience. I'd like to look into the details of this situation, but I won't be able to find your information from this review. Please give me a call when you can. Thank you, Michael Slyman - Service Manager - 888-681-7167 ext 115

October 13, 2021

Trading my car in was easy. Purchasing my new car had a few hiccups. Trying to reach them the next day for a question about my new vehicle was impossible. Steps 1 and 2 were great. Steps 3 and 4 not as hap More

by siegel.andrew@yamil.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2021 -

Bell Audi responded

Andrew - We strive to make the car-buying process simple from start to finish, so I apologize for the issues that occurred here. If you have any outstanding questions about your new vehicle, please contact me directly. I would be glad to assist you. Thank you for your business and feedback. Albert Nkansa - Sales Manager - 888-422-9684 ext 110

October 12, 2021

Great Great great great great great Great Great great great great great Great Great great great great great More

by dfein1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
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Oct 12, 2021 -

Bell Audi responded

Thank you for sharing a positive review! We are happy to have you as a Bell Audi customer and it means a lot that our team delivered a great experience. We hope to see you again!

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