Bell Audi

Excellent advice and service Ibrahem provided excellent advice related to different options (car types and financing). He certaintly looked for my best interest and I appreciated Ibrahem provided excellent advice related to different options (car types and financing). He certaintly looked for my best interest and I appreciated it. I bought an A3 Sports back in June 2016 which turned out to be a great choice. OL More

Disappointing customer service I leased my new Audi with Bell a few years back. After a less than stellar experience in the past with my local dealer I decided to travel a little fu I leased my new Audi with Bell a few years back. After a less than stellar experience in the past with my local dealer I decided to travel a little further. My initial experience with Bell was excellent. My salesman (who is no longer there) really went out of his way and the service department was always helpful but I have noticed that things have started to slip in the last year or two. On more than one occasion, I had been kept waiting for extended periods of time. The reasons have varied and I have tried to be understanding, but clearly a pattern was emerging. I am very happy with my vehicle and decided to purchase it off lease. When I made this decision, things started to sour. I enquired first about purchasing an extended warranty and was told they will only discuss this with me in person, so I set up an appointment and trekked up there to meet with staff. I was kept waiting an hour and a half, as new car purchasers were shuttled in and out of the sales manger's office. I could have easily been sitting there another hour had I not advocated for myself. With every step of the process of the car purchase from there on, I had to stay on top of the staff, from the documents, to plates, to title and even to be seen within a reasonable time frame when I have an appointment. Throughout the process, I was treated as if they were doing me a favor. I suspect they are not well compensated for purchases off lease, but this is a surefire way to turn off customers and it worked. Interestingly, I decided to go back to my local dealer for my next service, and they had clearly gotten their act together. I hope Bell will as well. More

Best experience ever We have purchased approximately 10 vehicles from Bell Audi. All of our previous experiences were top notch, but this last one was above and beyond our We have purchased approximately 10 vehicles from Bell Audi. All of our previous experiences were top notch, but this last one was above and beyond our expectations! My salesperson JT Thornberg went above and beyond to help me get to know my new vehicle, explaining all the functions and even setting up my MMI! What a great help this young man was and an asset to the dealership! More

great dealership--Marc Levine is your guy I bought an A6 here after buying an A4 from a different dealership. Bell Audi is different from other dealerships in that they are very low pressure, I bought an A6 here after buying an A4 from a different dealership. Bell Audi is different from other dealerships in that they are very low pressure, and they still remember you after the sale is completed. That was a selling point to me b/c there is always an extra question you forgot to ask. Salesman Marc Levine has a gentle and boyish charm that made buying a car stress-free and low impact. It's easy to like him. Also Rami Ayyash, Eric Thokaai, and Bob D'Angelo all helped me even though this was Marc's sale. One last note: the whole place was tolerant when my young kid was running around tearing the place up. Personally I am not one to hold back my complaints, but this dealership is good and I recommend them. More

pressure free, relaxed, smooth I went to the dealership at the beginning of my car search and was not planning on buying a car that day. I was only planning on test driving one or I went to the dealership at the beginning of my car search and was not planning on buying a car that day. I was only planning on test driving one or two cars. I drove two cars and I enjoyed them much more than I had anticipated. The salesman, JT, reviewed the costs and much to my surprise, we very quickly agreed on a number. Ryan went over the additional protection options without pressuring me in any way. 6 days later, I picked up my new car. Even though it was the end of the quarter and there was a lot of activity around delivering new cars, I was in and out in 1 1/2 hours including paperwork and a very thorough review of every feature of my new car. I would highly recommend Bell Audi, JT and Ryan. More

Awesome JT went above and beyond to get us the best deal on our new Q5. He even personally delivered it over a hour away on a Friday night. JT went above and beyond to get us the best deal on our new Q5. He even personally delivered it over a hour away on a Friday night. More

Very Impressed - All Around This was a big decision for me and I wasn't exactly sure what I wanted. My salesmen, Marc Levine, was so patient and knowledgeable. He was able help This was a big decision for me and I wasn't exactly sure what I wanted. My salesmen, Marc Levine, was so patient and knowledgeable. He was able help and guide me without any pressure into ultimately purchasing a 2017 A4. I am very happy with my decision and would definitely recommend this car and dealership. More

Marc Levine is the man!!!! I went to Bell Audi because I have a friend who recently got a car. I deal with Marc Levine and let me tell you this guy was awesome. He was very know I went to Bell Audi because I have a friend who recently got a car. I deal with Marc Levine and let me tell you this guy was awesome. He was very knowledgeable and very helpful with my questions, requests and back n forth decision making. Marc made me feel very comfortable during the whole process which we all know can be lengthy. I felt like Marc was my friend and part of my family in helping me during this process. All around Marc gives great service and some humor to go along with it. Thank you More

Top Notch Well-groomed friendly staff. Even though it was a busy afternoon I received personalized "red-carpet" service. Catered to my needs. Super attentive Well-groomed friendly staff. Even though it was a busy afternoon I received personalized "red-carpet" service. Catered to my needs. Super attentive. Informative interaction. Expansive vehicle inventory. Not a bad deal either! More

2016 A4 I currently leased the 2016 Audi A 4 so happy I did best car I have been fortunate to drive.I will highly recommend this dealership to friends and fam I currently leased the 2016 Audi A 4 so happy I did best car I have been fortunate to drive.I will highly recommend this dealership to friends and family. Also, Mark Levine is a GREAT salesperson so ask for him. More