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Bell Audi - Service Center

Edison, NJ

4.8
343 Reviews

343 Reviews of Bell Audi - Service Center

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January 03, 2024

My car had the 30,000 maintenance service. Nik and staff were polite, professional and promptly delivered as promised. More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Esposito
Jan 03, 2024 -

Bell Audi responded

Ruby, we're glad to know Nik and our team at Bell Audi provided you with prompt and professional service for your 30,000-mile maintenance. Thanks for the positive feedback!

Jan 03, 2024 -

Ruby responded

You’re so welcome! Anytime my car gets great service is another great day for me as well.

January 03, 2024

Craig Hewit - is an Excellent Service Advisor - He always provides a 5 Star service in resolving any issues. He is very professional and always helps to resolve issues in a timely fashion. If someth More

by exits-severer.0e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Bell Audi responded

We're delighted to know that Craig and our team at Bell Audi provided you with excellent service! We appreciate your feedback and it's great to see we could assist in resolving any issues promptly. Thanks for choosing us!

December 07, 2023

Our 10th year of bringing our Q5 in for service and it's always a pleasure. Alphonse makes the appointment, describes the service and checks us in. We get a short video describing the condition of our Q5 More

by xlevine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Bell Audi responded

We're delighted to know that you've been with us for a decade and still find our service at Bell Audi enjoyable. It's great to see Alphonse has consistently provided excellent assistance, making your visits smooth and informative. We appreciate the feedback on your Audi Q5's improved performance - here’s to many more years of partnership!

November 20, 2023

Dan was excellent, informative and knowledgeable, kept me up to date with details on the car while it was at service. More

by Haroonrtt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rojas
Nov 20, 2023 -

Bell Audi responded

We're glad to know that Dan provided you with excellent service at Bell Audi! It's important for us to keep our customers informed and we appreciate your feedback. Safe travels in your serviced vehicle!

November 06, 2023

Excellent service. The part was replaced in a timely manner, and I was kept updated during the process. More

by medfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Bell Audi responded

We're glad to know you had an excellent service experience at Bell Audi! Keeping our customers updated and completing work in a timely manner is always our goal. Thanks for the positive feedback!

October 28, 2023

Fast efficient service on a consistent basis. Looking forward to purchasing my next Audi at Bell Audi! More

by joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Bell Audi responded

Joan, we're delighted to know you've had consistently efficient service with us at Bell Audi. We look forward to assisting you in your next purchase! Thanks for this review.

October 15, 2023

The service itself was prompt and efficient. The technicians worked diligently, using advanced diagnostic tools and equipment to identify and address the problems with my car. Throughout the pro More

by Gustavo Woltmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Bell Audi responded

Gustavo, we're glad to know our team at Bell Audi was able to provide you with efficient and transparent service. We always aim for clear communication and we are glad that we have left the right impression. Safe travels and we hope to see you again down the road!

October 04, 2023

My service technician is excellent. He always accommodates my car anytime. He explains to me everything. More

by gttgemini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Bell Audi responded

We're glad to know that our service technician has been able to assist you effectively and keep you informed at Bell Audi. Thanks for the positive feedback!

September 22, 2023

Excellent service and support. Facility is very nice and friendly even if you choose to wait. They are reasonable on pricing and do not overcharge. More

by ashvinimeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Bell Audi responded

We're glad to know you had a positive experience at Bell Audi! We always aim for excellent service and reasonable pricing. Thanks for your feedback!

September 03, 2023

Great customer service. Very professional and courteous. Took the time to explain the situation so that I understood the isdue More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rojas
Sep 05, 2023 -

Bell Audi responded

Laura, we're glad to know you had a positive experience with our team at Bell Audi! We always aim for clear communication and professional service and are glad you can count on us. Thanks for sharing!

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