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355 Reviews of Bell Audi - Service Center
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March 30, 2020
Amazing Experience(s), Multiple Cars Purchased So I have been coming here for years, quite literally. I have purchased a custom made TTRS in yellow in 2019, a Q7 and an RS5. Everytime I have came I So I have been coming here for years, quite literally. I have purchased a custom made TTRS in yellow in 2019, a Q7 and an RS5. Everytime I have came I have dealt with someone different, however the first time I came in I dealt with Ryan (who is now the General Manager). No issues at all. Recently I purchase an RS5 which for whatever reason had a tire losing pounds of pressure a day. Come to find out there was a screw in it, instead of pluggin it they actually put a new tire on. This is going above and beyond and required no arguments or anything. If you have any issues at all, dont be afraid to approach Ryan and let him know how his employees are. I would go back 100 more times just to deal with this amazing of an experience. More
by Jai Haze
March 18, 2020
Quick diagnostic and great service My car didn't start. Jumped it. Bell did a great job at a quick diagnostic and extremely quick turn-around time. Very happy with my service appoint My car didn't start. Jumped it. Bell did a great job at a quick diagnostic and extremely quick turn-around time. Very happy with my service appointment More
by AudiFanSince2008
January 18, 2020
WORST Customer SERVICE AFTER BUYING A NEW AUDI Q3. 16 months of NOTHING BUT PROBLEMS. Spoke with Mr. NKANSA said he would help with an ASSIST TRADE IN. NEVRR CALLED ME BACK OR RETURNED MY CALLS CALLING months of NOTHING BUT PROBLEMS. Spoke with Mr. NKANSA said he would help with an ASSIST TRADE IN. NEVRR CALLED ME BACK OR RETURNED MY CALLS CALLING 7 On Your Side!! More
by w99nshade
Employees Worked With
November 20, 2019
Great Experience My first service experience top notch from service writer Frank Brenes ,kept me well informed on what was going on offered me a loaner car if I want My first service experience top notch from service writer Frank Brenes ,kept me well informed on what was going on offered me a loaner car if I wanted ,all work was done in a timely manor very satisfied with his help and suggestions a true professional .Also would like to thank my salesman Aubrey Brandt for scheduling this service right away .Very friendly environment, Thank you Bell Audi for having a great staff...... More
by jerrymazzone
Employees Worked With
Frank Brenes, Aubrey Brandt
June 18, 2019
Outstanding service Mark, truly took ownership of a technology issue I was having. He did everything he could and resolved the issue. If that wasn’t enough he personally Mark, truly took ownership of a technology issue I was having. He did everything he could and resolved the issue. If that wasn’t enough he personally delivered the car to my home. Mark, is a true professional and is totally cusomercentric! Bell Audi is lucky to have Mark. More
by Glenknyc
Employees Worked With
Mark Christman
March 15, 2019
Easy, quick purchase! I went in to get an oil change and decided to trade in my car for a newer certified preowned A5. Jair Joza was so helpful and knowledge and made the I went in to get an oil change and decided to trade in my car for a newer certified preowned A5. Jair Joza was so helpful and knowledge and made the process quick and easy. I would definitely purchase from Bell Audi Edison again. More
by jillbertb@aol.com
Employees Worked With
Jair Joza
March 13, 2019
Find another Audi Dealership I am not satisfied with the service I received. I understand things take time, however saying a car is ready and it isn't makes no sense. All functi I am not satisfied with the service I received. I understand things take time, however saying a car is ready and it isn't makes no sense. All functions should have been checked before calling to say the car is ready. There was an error on the dashboard saying fault with wipers and lights. Shouldn't someone returning the car notice it and fit it? I left work early and was late to an appointment just to discover the issue you forget to see. I was waiting well over a half-hour with absolutely no guidance. Not to mention, your online price for the Winter Sepcial did not reflect on the bill. Then the next day I go back and pick up my car, it was filthy and with yet another issue with my cars wiper blades. I didn't notice until I used my wipers. So I made my third trip back to your dealership to have it fixed. I understand it takes a while to fix a car, but please test the functions before saying something is done. Will never shop here for a car or for service. More
by Cupe
Employees Worked With
Nik
March 08, 2019
Horrible Service Experience I am not satisfied with the service I received. I understand things take time, however saying a car is ready and it actually isn't makes no sense. A I am not satisfied with the service I received. I understand things take time, however saying a car is ready and it actually isn't makes no sense. All functions should have been checked before calling to say the car is ready. There was an error on the dashboard saying fault with wipers and lights. Shouldn't someone returning the car notice it and fit it? I left work early and was late to an appointment just to discover the issue you forget to see. I was waiting well over a half-hour with absolutely no guidance. Not to mention, your online price for the Winter Sepcial did not reflect on the bill. Then the next day I go back and pick up my car, it was filthy and with yet another issue with my cars wiper blades. I didn't notice until I used my wipers. So I made my third trip back to your dealership to have it fixed. I understand it takes a while to fix a car, but please test the functions before saying something is done. More
by Sal
Employees Worked With
Nik
February 09, 2019
They want crazy money to change light bulbs. I came in today for an oil change and to change three bulbs, the right parking bulb and two low beam bulbs. I had a coupon for the synthetic oil chang I came in today for an oil change and to change three bulbs, the right parking bulb and two low beam bulbs. I had a coupon for the synthetic oil change for $69.95.but they wanted $240 to change the 3 bulbs, and I was supplying the 2 low beam bulbs as I use Sylvania Silverstar ultras a much brighter bulb. So I had them just do the oil change. I'm at a small shop now waiting for them to do the three bulbs for a total of $50. 20 per low beam and 10 for the parking light. A savings of 190 over what the dealer wanted. More
by Audisaregreatcars
Employees Worked With
Frank
October 18, 2018
Always the best service The service team is attentive responsive and mindful of what the client needs. Always been a pleasure there for 8 years through 2 cars I have had. TJ The service team is attentive responsive and mindful of what the client needs. Always been a pleasure there for 8 years through 2 cars I have had. TJ Trivedi is my guy there!! More
by Paragnevatia
Employees Worked With
T.J. Trivedi
