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Bell Honda

Phoenix, AZ

4.4
2,400 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,400 reviews

May 26, 2025

The service was very good. I appreciate the fact that I did not have to wait a long time to get an appointment, but i am sorry that I had to wait a very long time to have my se More

by bjdozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Bell Honda responded

Thank you for your feedback! We’re glad to hear you had a positive experience with scheduling. We appreciate your patience during the service process and will work to enhance our efficiency. Your insights help us improve, so thank you for sharing!

May 26, 2025

I was able to find the lowest price on the Civic in Phoenix. Excellent service. More

by TRACY.A.LOWE
Recommend Dealer
Yes
Employees Worked With
Jose Zamarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Bell Honda responded

Thanks for the fantastic review, Tracy! We're thrilled you found the best price on the Civic and had a great experience with our team. Your satisfaction is our priority, and we look forward to serving you again!

May 26, 2025

Friendly, knowledgeable. Courteous, helpful. The people working their seem to like their jobs. That makes it a comfortable place to wait, while they complete the service More

by jvanderwerff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Bell Honda responded

Thanks for your feedback! We're glad to hear you had a positive experience and felt comfortable during your wait. Our team takes pride in providing great service, and your support means a lot to us! We look forward to seeing you again.

May 26, 2025

I was very disappointed because the day I called, the Service Advisor said I was entitled to a free oil change. When I arrived for my appointment, I was told it would cost $69.95!!! I was below on mileag More

by idavid2027@cox.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faith
Jun 05, 2025 -

Bell Honda responded

We truly value your 30 years as a Honda customer and understand how important clear communication is, especially when it comes to service appointments. It’s disappointing to hear that the information you received didn’t align with what happened at your visit, and that the conversation with Faith didn’t provide the resolution you were hoping for. We want every visit to feel respectful and straightforward, so we’d like to invite you to reach out directly to Trish Viramontez, our Customer Relations representative, at TViramontez@vtaig.com.

May 26, 2025

This dealership has provided poor service since I purchased my car. I had issues with the car a week after I left the lot and they took little to no accountability. Not only this, but they have terri More

by Anm87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Bell Honda responded

We understand how important clear communication and reliable service are, especially when dealing with your vehicle’s needs. We truly want to make sure every concern is addressed promptly and thoroughly. We’d appreciate the chance to discuss this further and see how we can assist in improving your experience going forward. Please feel free to reach out to Trish Viramontez directly at TViramontez@vtaig.com.

May 26, 2025

Very efficient and honorable process. We agreed on a price over email and text, they kept me apprised on the status of my vehicle, when it arrived the purchasing process was for the exact More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Bell Honda responded

Thanks for the fantastic feedback, Mike! We're thrilled to hear you had such a smooth experience with us. Our team strives for transparency and efficiency, so it’s great to know we hit the mark. We appreciate your support and look forward to serving you again!

May 26, 2025

Service and scheduling were satisfactory but prices high and extra 3% charge for credit card a major turnoff. Credit cards are a cost of doing business and should be treated as such. Dealership is doing bus More

by dougwood1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Bell Honda responded

Thanks for your feedback, Doug. We're glad to hear you were satisfied with our service and scheduling. We appreciate your perspective on credit card fees and will take it into consideration as we strive to improve the customer experience. Your insights are valuable to us!

May 25, 2025

Good service writer. Service very efficient.they got the job done in good time. Impressed More

by Fbrusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Bell Honda responded

Thank you for your fantastic feedback! We're thrilled to hear that our service met your expectations and that you were impressed with the efficiency. Your satisfaction is our top priority, and we look forward to serving you again!

May 25, 2025

Muchas gracias por todo muy amable y el servicio de primera espero regresar a comprar otro carro pronto More

by arianalorenzob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Bell Honda responded

Ariana, thank you for your wonderful feedback! We're thrilled to hear you had a great experience with us. We look forward to helping you find your next car when you're ready. Safe travels until then!

May 25, 2025

They all were really nice and really friendly and very professional just an amazing dealership More

by Happylife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yusuff Olowoeshin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear you had such a positive experience with our team. We pride ourselves on providing exceptional service, and your kind words mean a lot to us. Looking forward to serving you again!

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