Bell Honda

Everyone was very helpful. Jeremy M was the best and I would refer him to everyone. He got me to where I needed to be. He disint take advantage of me since I was a woman. Thank Jeremy M was the best and I would refer him to everyone. He got me to where I needed to be. He disint take advantage of me since I was a woman. Thank you everyone. More

I bring my car here and get the coating done. I also always get my oil changed and tires rotated. Come to realized they never rotate my tires. We marked them and they were never rotated on the la I also always get my oil changed and tires rotated. Come to realized they never rotate my tires. We marked them and they were never rotated on the last visit. We also were given pictures of items needing replaced, air filter, brake fluid etc. These items were not even pictures of our car engine etc. we will never go back to Bell Honda for any service again! More

I would have given this a higher rating if it wasnt for all of the events that transpired during my service. Initially I started with Ben helping me out. I told him my concerns and they were looked into. A all of the events that transpired during my service. Initially I started with Ben helping me out. I told him my concerns and they were looked into. After diagnosing the issues and deciding to have my car workes on, Ben unfortunately had an emergency and left during my car being serviced and I was appointed a new service rep. I guess none of my information was passed down appropriately to him and when I asked him questions he wasnt able to answer most of them. Things I had addressed initially when I first brought my car in were not taken care of and was never addressed to me when I picked my car up. I was also told the repairs would be completed the next day and it ended up being two days later and I had to account for my own means of transportation the following days. I was able to be lyfted back to the dealership on their expense but still didnt make up for the few days I didnt have my car. I noticed I never got a new sticker after my oil change was completed and my sensor said my oil was at 50% I checked the dipstick and it does appear to be at 50% I called back to Ben as I was told he would be back in by then. I asked to be transfered but he wasnt picking up so I left a message with whomever was taking care of me so he could call me back but I had never received a call and its been a week. If I didnt have free oil changes from this dealership when I bought my car I would not be going back there More

Always know my vehicle is in the best hands and maintaining my vehicle is a breeze with Joshua’s proactive approach. Thank you! maintaining my vehicle is a breeze with Joshua’s proactive approach. Thank you! More

Unprofessional, disrespectful, unhelpful, lacking customer service. Had a hard time getting the help we need and when we asked for clarification adjust just got rude and mouthy customer service. Had a hard time getting the help we need and when we asked for clarification adjust just got rude and mouthy More

Crystal Alvarez is my service advisor and I am 83 and she takes such good care of me and my Civic. I have been having repairs that Honda indicated are needed now and she gives me appointments that are at a takes such good care of me and my Civic. I have been having repairs that Honda indicated are needed now and she gives me appointments that are at a time for me and when a repair is going to be longer than two hours she knows and can tell me so I can get help from a family member to drop off my car and leave it. Two hours is the longest I can sit and wait for a repair and Crystal knows this and is so conscientious about taking good care of me. Her best service is when my car is done. She sits in the driver’s seat and adjusts it for me and then lets me sit down in the seat. But wait there’s more! Crystal will not let me leave until she’s gone back and forth with me sitting and her using the seat adjuster as I can’t do it myself until I am in there just right, not too close nor too far away to reach the pedals. And then we hug it out and say our goodbyes. My angel for sure! More

Very friendly staff crew. I enjoyed working with “ALL”. This is my third CR-V I have purchased from Bell Honda. My new car is wonderful to drive. I enjoyed working with “ALL”. This is my third CR-V I have purchased from Bell Honda. My new car is wonderful to drive. More

Rep Faith is thoughtful and thorough, and the work on the car was done quickly and correctly. We will continue to use Bell Honda, for all our cars needs. Thank you. car was done quickly and correctly. We will continue to use Bell Honda, for all our cars needs. Thank you. More

Don’t feel like explanations made a lot of sense. Was recommended to replace ac condenser but ac is still ice cold. Concern was not with temp. Asked service advisor to send a picture under black lig Was recommended to replace ac condenser but ac is still ice cold. Concern was not with temp. Asked service advisor to send a picture under black light and it was refused saying I would have to pay $400 for an ac service for them to do this. Doesn’t make sense as there would still be residual fluid if there was a leak and ac wouldn’t be cold? If you are trying to sell someone a $1k service I believe a simple request for a pic under black light should be granted as I would have had service done and paid same day if this was granted… service advisor was very nice however I don’t feel like needs were met as this was a simple request. More

Horrible, Rude, liars, fake, they only want to make there comisión they don’t care about the rest to actually help people comisión they don’t care about the rest to actually help people More