
Bell Honda
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Fast, efficient and skilled service. Texted me recommendations quickly. Work done in timely fashion. They set me up with an Uber so I didn't have to sit at the dealership, Texted me recommendations quickly. Work done in timely fashion. They set me up with an Uber so I didn't have to sit at the dealership, More
I recently ordered a 2022 CR-V Hybrid and was told it should be coming in the next week along with several others in a 4 day period. On the last day, I called and asked if it had arrived. I was told, "So should be coming in the next week along with several others in a 4 day period. On the last day, I called and asked if it had arrived. I was told, "Someone will call you back." No call back. I called the next day and asked the same question. "Someone will call you back." No call back. Two days later, I called again. " Be patent, some will call you back." Still no call back. I told all of the people who answered, "I am leaving town and would like to have the car before then." How long does it take to pickup the phone and give a person a call to update them? I have a business and know good customer service, but apparently they don't. I will NEVER buy another car from them again, and this was to be our 4th. More
Pros: Easy to set up an appointment Had the tire I needed Cons: I have never seen anyone with any degree of care and competence mangle a wheel like this. You can't mess up an OEM tire I needed Cons: I have never seen anyone with any degree of care and competence mangle a wheel like this. You can't mess up an OEM wheel with modern equipment, unless you're completely incompetent, or you hate your job. Wheel clamps on the tire mount/demount rig didn't have soft jaw covers in place, so they bit into the aluminum wheel on the inboard side. A metallic object, like a screwdriver, was used to pry off the old self-adhesive wheel weights. I couldn't have made the job any easier, unless I did it for them. The wheel was off the vehicle, and it was a simple tire replacement and balance. Based on the quality of the work performed to swap out the tire, the balance job seems seems questionable to me. I'll blame myself for not thoroughly checking the backside of the wheel, as I was more focused on the outboard side. I accepted the work, and signed off on the order. Then I'd blame the service manager, as this was a failure to properly select the appropriate employee for the task, and also to train them. The "mechanic" (I wouldn't use the term "technician" here) had exercised poor judgement, and had an absence of work ethic. Overall, I'd call it amateur hour. As always, your mileage may vary. As for me, Bell Honda won't be an option again. More
I’ve gotten 2 civic, 1 accord , 1 CRV , and 1 pilot , plus my son’s 3 cars , my sister car and 1 to co-worker .. JJ has been a great person and that’s why we come back plus my son’s 3 cars , my sister car and 1 to co-worker .. JJ has been a great person and that’s why we come back More
Jason made car buying such an easy and exciting process! I am so thankful for him helping me find my dream car!! I would definitely recommend Jason and Bell Honda! I am so thankful for him helping me find my dream car!! I would definitely recommend Jason and Bell Honda! More
Our salesman, Jason "JJ" Johnson was helpful without being pushy (as well as being fun!). We are happy without new Honda CR-V and thankful for all who helped us with our purchase. We would recommend Be being pushy (as well as being fun!). We are happy without new Honda CR-V and thankful for all who helped us with our purchase. We would recommend Bell Honda! More
Very friendly, they take their time to explain everything and Jay Jay was amazing. He helped me connect my phone to my new car and made sure everything was working well. Jones was very helpful and even saved and Jay Jay was amazing. He helped me connect my phone to my new car and made sure everything was working well. Jones was very helpful and even saved me money! Excellent team! More
During these trying times with high vehicle prices, we were thrilled to have Jason Johnson as a sales representative. JJ gave us a fantastic deal on a 2017 Honda CRV! He was efficient, personable and th were thrilled to have Jason Johnson as a sales representative. JJ gave us a fantastic deal on a 2017 Honda CRV! He was efficient, personable and the absolute best sales representative we’ve ever come across. We highly recommend JJ for any and all of your vehicle needs. THANK YOU JJ! More