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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
3,225 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 3,225 reviews

January 09, 2025

I came in for a recall and was told I need to schedule as the parts are not available and we would contact in Jan and yet nothing from Honda! I regret buying Honda More

by Chelsea
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Bell Honda responded

It's always disappointing when parts availability causes delays, but unfortunately, these things are out of our control. We did mention that we would be in contact once the parts arrived, and we understand that waiting for a callback can be frustrating. If you'd like to discuss this further, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

January 09, 2025

Great service always on time I have never had a problem taking my car there. More

by CWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Bell Honda responded

Thank you! We’re thrilled to hear you’ve consistently had a great experience with our service. Being punctual and reliable is our priority, and your feedback motivates us to keep delivering the best for our customers. Looking forward to serving you again!

January 09, 2025

The service advisor is top shelf the wait time is acceptable and the lounge is comfortable More

by hbrown2203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The sales department sucks
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Jan 10, 2025 -

Bell Honda responded

Thanks! We’re thrilled to hear you enjoyed your experience. Our team works hard to ensure top-notch service and a comfortable environment. We appreciate your feedback and look forward to seeing you again soon!

January 09, 2025

Worst service received. I have been a client for years, but after the last service I received I will never again choose this Bell Honda. No communication, bad customer serv More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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Jan 13, 2025 -

Bell Honda responded

We understand how frustrating it must have been to feel like your time wasn't valued. Communication and excellent service are at the core of what we strive to provide, and it's clear we missed the mark in your case. Please reach out to Trish Viramontez at TViramontez@vtaig.com.

January 09, 2025

Quick nice , does the job that's needed. Not horrible like other places. Will still go More

by gb2tebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Bell Honda responded

Thanks for the awesome feedback! We're thrilled to hear you had a great experience with us. Our team works hard to provide quick and quality service, so it's great to know we're hitting the mark. Looking forward to seeing you again soon!

January 09, 2025

Quick services and friendly staff. Car clean when services are finished, waiting room is comfortable and clean. More

by DALTJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Bell Honda responded

Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our quick service and friendly staff. Keeping our cars and waiting areas clean is a priority for us. We look forward to seeing you again soon!

January 09, 2025

Michael Vu is an excellent advisor,communicates well on what needs to be done in a timely manner. More

by JANEJ1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
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Jan 10, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear that Michael made a positive impact. Clear communication is key, and we’re glad he’s delivering on that. Your feedback motivates us to keep providing exceptional service!

January 09, 2025

Dealership is fantastic to work with both your new used and service department are impeccable, More

by JON89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Bell Honda responded

Thanks, Jon! We're thrilled to hear you had a fantastic experience with both our sales and service teams. Your feedback motivates us to keep delivering top-notch service. We look forward to welcoming you back soon!

January 09, 2025

The staff is always pleasant to deal with. I haven’t had any problems to mention More

by lorraine.drobny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Bell Honda responded

Thanks for the fantastic feedback, Lorraine! We're thrilled to hear that our team has made such a positive impression. Your satisfaction means a lot to us, and we look forward to continuing to provide you with great service!

January 07, 2025

Mason was very accommodating and knowledgeable. It was a pleasure working with him. Thank you Mason for your patience. More

by dise041514
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Diemert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zamarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Bell Honda responded

We’re thrilled to hear about your positive experience with Mason! Our team takes pride in providing excellent service, and your kind words really mean a lot. Thanks for sharing your feedback!

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