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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
3,221 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 3,221 reviews

December 22, 2024

Great sales staff service department was great also everyone super friendly anyone looking for a new vehicle I would definitely recommend More

by A.AGUILAR38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Diemert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusuff Olowoeshin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zamarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : General Manager
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Dec 23, 2024 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience with our sales and service teams. Your recommendation means a lot to us—welcome to the family!

December 22, 2024

Very professional. Good explanation of things needing service. However sometimes they suggest issues that may not be there! More

by sBhimji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Bell Honda responded

Thank you, for your positive feedback! We're glad you found our service professional and informative. We appreciate your comments on suggested issues and will continue to refine our assessments to ensure accuracy. Your insights help us improve and provide the best experience possible!

December 21, 2024

Horrible. they run the "you gotta buy our tire and wax packages or you won't get financing scam" More

by asaelijah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
2 guys Old white bald and old white fat
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Dec 27, 2024 -

Bell Honda responded

We understand your frustration regarding the tire and wax packages. At our dealership, we strive to offer transparent pricing and financing options, but we acknowledge that some of our offerings may not meet everyone’s expectations. If you'd like to discuss this matter further, please feel free to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

December 21, 2024

Arrived at 9:40 for my appt. Spent all day in waiting room. A text was sent that my car was done at 5 pm. Didn't see text, so I waited until 5:45 to go looking for my car. I was More

by STaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Bell Honda responded

We always strive to provide timely and attentive service, and we appreciate your patience throughout the day. It's concerning to hear about the tire pressure sensor issue, and we want to resolve this for you as quickly as possible. Please contact Trish Viramontez at TViramontez@vtaig.com so we can look into this matter and ensure your vehicle is properly taken care of.

December 21, 2024

I always feel I’m in good hands with Joshua and Bell Honda and appreciate the excellent customer service both he and everyone there provide! More

by JBURTS356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Bell Honda responded

Thank you! We're thrilled to hear you had such a positive experience with Joshua and our team. Providing excellent customer service is our top priority, and your kind words motivate us to keep up the great work!

December 21, 2024

The service department is basically excellent as far as my advisor is concerned, however, I sometimes feel that the time it takes to service my automobile is a bit too long, or should be shorter based on w More

by SBURCH51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Bell Honda responded

We understand that your time is valuable, and we are always working to ensure that our service times are as efficient as possible. It's important to us that every customer receives quality service in a timely manner, so we truly appreciate your feedback. If you have any concerns about future visits or would like to discuss this in more detail, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

December 19, 2024

For my first time service at Bell Honda, I had a great experience with my service technician, Joshua Hansmeier. Joshua was extremely friendly, courteous, and professional. From the beginning of quoting More

by ROBERT.LEWIS91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Representative Shawna, was very professional knowledgeable communicate throughout the process. Her follow up was excellent and the quality of work performed met all of my expectations. More

by PBART4ROWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Bell Honda responded

Thank you for your kind words! We're thrilled to hear that Shawna exceeded your expectations with her professionalism and communication. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

December 19, 2024

Purchasing my pre owned 2023 Accord was a good experience, but the service department not so much. More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Bell Honda responded

Thanks for the glowing review, Carol! We're thrilled you enjoyed your experience with the purchase of your Accord. We're sorry to hear about your service department experience and will ensure your feedback is addressed. We appreciate your input as we strive to improve!

December 19, 2024

Hit me with the bait and switch that I told him I wasn’t interested in. Will never come back here again. More

by Never again
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Griffin Spellicy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Bell Honda responded

We understand how frustrating it can be when things don’t go as planned. To ensure your concerns are addressed thoroughly, we encourage you to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

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