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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
3,411 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 3,411 reviews

January 09, 2025

Knowledgeable courteous and professional staff The service manager Ms Trish Viramontez was outstanding in her care for all customers More

by wadiaharman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear that you had such a positive experience with our team, especially with Ms. Trish Viramontez. Your kind words motivate us to keep providing excellent service. We look forward to welcoming you back soon!

January 09, 2025

Courteous staff, well kept facility, and always attentive to my needs. Scheduling maintenance on my vehicle is always easy. More

by GJONESJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our team. Providing excellent service and making maintenance easy is our priority. We appreciate your feedback and look forward to seeing you again soon!

January 09, 2025

Joshua is very helpful and friendly. He was also very helpful for my daughters car. More

by KERI.TIEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Bell Honda responded

Keri, thank you for your wonderful feedback! We're thrilled to hear that Joshua provided such helpful and friendly service for you and your daughter. Our team is dedicated to making every experience a great one. We appreciate your support!

January 09, 2025

I love working with crystal the service advisor she’s always able to get me in when I need service done on my pilot and always makes sure I’m not waiting all day for my car to get work done . More

by MISS.GOMEZ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
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Jan 10, 2025 -

Bell Honda responded

We're thrilled to hear about your positive experience with Crystal! Our team is dedicated to providing efficient service, and it's great to know that she’s meeting your needs. Thank you for your kind words and for being a valued part of our community!

January 09, 2025

This dealership has been been cooperative and easy to deal with from the sales person to Service. More

by JACQUELINE_VOGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Yan in Sercice, Jeremy Merriweather
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Jan 10, 2025 -

Bell Honda responded

Thanks for the fantastic review, Jacqueline! We're thrilled to hear that you had a smooth experience with both our sales team and service. Your satisfaction is our priority, and we appreciate your support!

January 09, 2025

The dealership was okay, it’s like any other dealership but the person who helped me was actually decent. More

by hoswaye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Bell Honda responded

Thanks for your feedback! We're glad to hear you had a positive experience with our team. We strive to stand out and appreciate you recognizing our efforts. If you have any further thoughts, we’d love to hear them!

January 09, 2025

I came in for a recall and was told I need to schedule as the parts are not available and we would contact in Jan and yet nothing from Honda! I regret buying Honda More

by Chelsea
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Bell Honda responded

It's always disappointing when parts availability causes delays, but unfortunately, these things are out of our control. We did mention that we would be in contact once the parts arrived, and we understand that waiting for a callback can be frustrating. If you'd like to discuss this further, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

January 09, 2025

Great service always on time I have never had a problem taking my car there. More

by CWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Bell Honda responded

Thank you! We’re thrilled to hear you’ve consistently had a great experience with our service. Being punctual and reliable is our priority, and your feedback motivates us to keep delivering the best for our customers. Looking forward to serving you again!

January 09, 2025

The service advisor is top shelf the wait time is acceptable and the lounge is comfortable More

by hbrown2203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The sales department sucks
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Jan 10, 2025 -

Bell Honda responded

Thanks! We’re thrilled to hear you enjoyed your experience. Our team works hard to ensure top-notch service and a comfortable environment. We appreciate your feedback and look forward to seeing you again soon!

January 09, 2025

Worst service received. I have been a client for years, but after the last service I received I will never again choose this Bell Honda. No communication, bad customer serv More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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Jan 13, 2025 -

Bell Honda responded

We understand how frustrating it must have been to feel like your time wasn't valued. Communication and excellent service are at the core of what we strive to provide, and it's clear we missed the mark in your case. Please reach out to Trish Viramontez at TViramontez@vtaig.com.

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