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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
3,299 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 3,299 reviews

December 06, 2024

The service department was able to get my car in quickly. Everyone I dealt with was polite, helpful and professional. I felt like a valued customer. More

by mjeagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

Thanks for your fantastic feedback! We're thrilled to hear that our service team provided you with a quick and positive experience. Making our customers feel valued is our top priority. We look forward to assisting you again in the future!

December 06, 2024

I have no problem with the service that was done. My issues lie with the communication between the service team and myself. There was none. I had to seek out answers rather than someone texting/calli More

by EMILY.WRIGHT1O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

While we’re glad the service itself was satisfactory, we understand how frustrating it must have been to experience a lack of communication and extended wait times. This is certainly not the level of service we strive to provide. To address your concerns further and work toward a resolution, we encourage you to reach out to Trish Viramontez at TViramontez@vtaig.com.

December 06, 2024

Honestly, I kind of felt there was a push to do unnecessary repairs and work, which made me very suspicious More

by dsheltphx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

Thanks for your feedback! We strive for transparency and appreciate your perspective. We’re always here to ensure our services meet your needs without any pressure. Your input helps us improve, and we hope to provide a better experience in the future.

December 05, 2024

I truly appreciate Jake and Jose for the support they gave me making this purchase and customer service was amazing! More

by LHenry3816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zamarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal Yo, Michael Coleman
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Dec 06, 2024 -

Bell Honda responded

Thank you for your kind words! We're so glad to hear that Jake and Jose were able to provide you with excellent support during your purchase. We strive to deliver the best customer service, and it’s great to know we met your expectations. If you need anything else, feel free to reach out—enjoy your new vehicle!

December 05, 2024

The service department is great! Faith is a wonderful service representative.Always fast and reliable. More

by DEBEESLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Williamson
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Dec 06, 2024 -

Bell Honda responded

Thank you for the kind words! We're thrilled to hear you had a great experience with our service department and that Faith provided excellent service. We truly appreciate your feedback and look forward to serving you again!

December 05, 2024

Extremely busy but always find time to service my car. Friendly staff. And the service reps are quite knowledgeable. More

by Monaspop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Dec 06, 2024 -

Bell Honda responded

Thank you for your kind feedback! We're glad to hear that our team has been able to accommodate your needs, even during busy times. We truly appreciate your recognition of our friendly and knowledgeable staff, and we look forward to continuing to serve you in the future!

December 04, 2024

The service department does a great job. Crystal and Joshua explained every detail and were very helpful. Great work! More

by RANDHINRICHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal did a great job - very friendly, professional and complete.
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Dec 05, 2024 -

Bell Honda responded

Thank you for your wonderful review! We're thrilled to hear that Crystal and Joshua provided exceptional service and clear explanations. Your satisfaction is our priority, and we appreciate your support!

December 03, 2024

Excellent and thorough service. I was well informed about my vehicle and well informed about getting a lease or financing my vehicle as a first-time car buyer. I felt welcomed and s More

by mckenna h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Diemert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Bell Honda responded

Thanks for your fantastic review, McKenna! We're thrilled to hear you felt informed and supported during your first car buying experience. Our team is dedicated to providing excellent service, and it’s great to know we met your expectations. Enjoy your new vehicle!

December 03, 2024

Everything went well. I look forward to returning to this dealership soon. May to get the recall work done More

by BLUECAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Bell Honda responded

Thanks for the great feedback! We're thrilled to hear everything went smoothly. We look forward to welcoming you back for your recall work. Safe travels until then!

December 03, 2024

Gracias por todo excelente servicio, todos mis carros lo he comprado hay y me ha gustado el servicio More

by CLARALUNA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Bell Honda responded

Nos alegra mucho saber que has tenido experiencias tan positivas con nosotros. Tu lealtad significa mucho, y estamos aquí para seguir brindándote un excelente servicio para todas tus futuras necesidades automotrices.

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