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Bell Honda
Phoenix, AZ
3,385 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,385 reviews
December 08, 2024
Everything was good until the lies started coming. After having the car for a week I was asked to come back for more paperwork, however, this was to ask for more down. After coming to an agreement to After having the car for a week I was asked to come back for more paperwork, however, this was to ask for more down. After coming to an agreement to put more down within 30 days Xavier took my payment information and disappeared for about 45 mins. A family emergency arose and I asked for my keys so I could tend to it. Meanwhile the person from finance who had discussed the hold and option for 30 days to put more money down, was sitting next door chatting with another person in finance and had not even bothered to update on what was happening. The response was Xavier bringing my previous car back and stating “we couldn’t get funds to clear for the hold” I informed that was impossible as there are more than enough funds in the account at the time. He then replied I don’t know, gave me my keys, showed me to my car and walked away. He did not have the courtesy to ask if I had any belongings in the new car to take out. I had to text him to get my belongings back which took another 10 mins. Bell Honda used to be great but recently I have been nothing but disappointed by their appalling customer service and actions towards prospective buyers. More
by MONTANOLATANYA
Verified Customer
December 08, 2024
Giffin helped me to buy my new and first Honda civic hatchback car from bell Honda. I’m very happy doing business with bell Honda. hatchback car from bell Honda. I’m very happy doing business with bell Honda. More
by NOOR MAHAMMAD SHAIK
December 07, 2024
I use Bell Honda, because of the service I receive, and I trust Joshua my service tech. trust Joshua my service tech. More
by lindaverbugt
Employees Worked With
December 07, 2024
Very professional yet customer service oriented. Timeliness of having the vehicle ready when was promised. Timeliness of having the vehicle ready when was promised. More
by JRAMRA
Employees Worked With
December 07, 2024
Our experience is that they were honest, efficient, and fairly priced. We have used them multiple times fairly priced. We have used them multiple times More
by brady.casson
Employees Worked With
December 07, 2024
I was first quoted 2700 for my service. The repair had to be done in two separate services because they had to order parts. The first repair was 2300. When it was time for the second repair The repair had to be done in two separate services because they had to order parts. The first repair was 2300. When it was time for the second repair it was 1300. My original service person was sick so I had to argue with the second service advisor about the estimate to no avail. I will NEVER walk into Bell Honda again. Totally got screwed and I purchased my vehicle there. More
by SABACHKA40
Employees Worked With
December 06, 2024
Josh was my service person, he was cordial, verry affable and explained the process and that it would be about 2 hrs. I got it back in an hour. I appreciate customer service team member Josh. Thank you. and explained the process and that it would be about 2 hrs. I got it back in an hour. I appreciate customer service team member Josh. Thank you. More
by rallar07
Employees Worked With
December 06, 2024
I’ve been using this dealership for more than ten years. I trust it and I intend to continue to use it. I trust it and I intend to continue to use it. More
by Toma
Employees Worked With
