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Bell Honda
Phoenix, AZ
2,482 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,481 reviews
April 27, 2017
Awesome customer service When I showed up to the dealership I didn't know what to expect, but I am Pleased to say I am extremely satisfied with my visit. I had the pleasure of When I showed up to the dealership I didn't know what to expect, but I am Pleased to say I am extremely satisfied with my visit. I had the pleasure of working with Codi who was very quick to resolve my problem and got the job done. He had me in and out in a timely manner which made me very happy. I will be doing my business with him again in the future and would recommend his service to anyone. More
by Megan Smith
Employees Worked With
Codi avery
April 22, 2017
Great service again! Bought my car here last summer, everyone was great. Never had such a good experience at a dealership. Yesterday, without warning, it wouldn't start. Bought my car here last summer, everyone was great. Never had such a good experience at a dealership. Yesterday, without warning, it wouldn't start. Towed to dealership and spoke with service advisor Mark. Told him there were a lot of issue's going on in my life and that my mom had just got admitted to hospice. Mark made it a point to put a priority status on my car. He called and kept me updated every step of the way and it had a new fuel pump and was ready to go this morning! Luckily, I had bought the two year service plan, so the tow and the fuel pump, which would have been close to $800, cost $0000. Yup, that's right, NO charge! Thanks Mark for the great service. Also thanks to everyone at Bell Honda, starting from the original salesman. Highly recommend this place! More
by Sherry Pacino
Employees Worked With
Mark
April 11, 2017
Worst Customer Service....!!!! I have been to the Bell Collision centre on 04/11/2017 to get the front bumper of my car fixed, They gave me an estimate and took the car in for getti I have been to the Bell Collision centre on 04/11/2017 to get the front bumper of my car fixed, They gave me an estimate and took the car in for getting it done and the next day(04/11/2017) they brought the car back to my house saying that they could not fix it as they are very busy and have no time to do my car. Is this the kind of professionalism Bell Honda presents. And the person who brought the car just says "I am sorry" and jumped into the car which came to pick him up. Is this the ways Bell Honda treats its customers...???? UN BELIEVABLE.....!!!!! More
by ANURAG REDDY
Employees Worked With
Sitha Chen
April 01, 2017
Avoid this dealership I was shopping for a 2017 CR-V. I had an telephone quote from Dave, the sales manager. I had questions about the quote plus wanted to purchase the nex I was shopping for a 2017 CR-V. I had an telephone quote from Dave, the sales manager. I had questions about the quote plus wanted to purchase the next higher model and called for a new quote - they sent me an "employee pricing discount" email that was only good for 24hrs. I ran over to check it out but they treated me like any other person off the street. I kept saying where is the employee pricing - the salesman just shook his head and changed the topic. In the end, they give you hope for good pricing but they don't back it up. They say "Honda doesn't discount their vehicles." I asked why they had $1200 worth of dealer adds-ons. They said "everyone wants them so we add them." I let them know I didn't want additional paint protection, door protectors, plastic tray, etc. and I certainly don't want to pay retail for it. The online reviews are accurate - Avoid this dealership! More
by CRV Buyer
Employees Worked With
Dave - Sales manager, Dave Cook
March 24, 2017
Tire purchase and installation Andrew Crush has been my service advisor for a couple of years, and he continues to deliver. If Honda had a "poster gentleman" it should be him. Andrew Crush has been my service advisor for a couple of years, and he continues to deliver. If Honda had a "poster gentleman" it should be him. More
by msdob122
Employees Worked With
Andrew Crush
March 23, 2017
Bell Honda I just bought my new Honda Accord with them and Brian Latour was so helpful and am very pleased with all his help when I asked all rhese questions. T I just bought my new Honda Accord with them and Brian Latour was so helpful and am very pleased with all his help when I asked all rhese questions. The Finance person was also so helpful. I was there a long time but everything got worked out ok. I totally recommend Bell Honda and Brian Latour! More
by sgranito01
Employees Worked With
Brian Latour, Matt Barry
March 23, 2017
Great service Codi was terrific. We needed a computer update. He was knowledgeable, polite, and very helpful. We will be back! Thanks for making it so easy. Codi was terrific. We needed a computer update. He was knowledgeable, polite, and very helpful. We will be back! Thanks for making it so easy. More
by lanele
Employees Worked With
Codi...
March 21, 2017
Employees i dealt with today, 3/20/2017 Excellent service and guidance from Quatarius in service Dept, really terrific, tall blond JJ in sales area, really terrific, Austin, really terrific Excellent service and guidance from Quatarius in service Dept, really terrific, tall blond JJ in sales area, really terrific, Austin, really terrific and Brandon, really terrific They are definitely assets to r Company. Explained everything fully, Would definitely recommend all of them. Not fair, to say which one u would deal with the most. Hope they all get raises. Came in for service, walked out with one of r promotions.. More
by lenkull
Employees Worked With
Quatarius, tall blone gentlemen JJ, Brandon Latour, Austin Stone
March 18, 2017
Andrew Crush is best service provider Andrew Crush is my service Advisor and he takes care of my needs and provides great service at all the time. I appreciate for all his assistance. Andrew Crush is my service Advisor and he takes care of my needs and provides great service at all the time. I appreciate for all his assistance. More
by SM25462
Employees Worked With
Andrew Crush
