Bell Honda

My wife & I went to the following car dealers: My wife & I went to the following car dealers: Toyota, Ford, Nissan & Honda. Bell Honda was the only one that really wanted to work with us. The My wife & I went to the following car dealers: Toyota, Ford, Nissan & Honda. Bell Honda was the only one that really wanted to work with us. The educated us on the features & benefits on the car & made our experience Very good. Thank you Mike & Brian. More

BLATANTLY MISLEADING, RUDE, FALSE ADVERTISING. After receiving a flyer in the mail that I had won one of four prizes, my husband and I stopped into Bell Honda (where we had purchased a certified used Ho receiving a flyer in the mail that I had won one of four prizes, my husband and I stopped into Bell Honda (where we had purchased a certified used Honda two years prior) to claim the prize promised in writing. The flyer said that attending a sales presentation was not required to receive the prize, and that one only had to present the flyer before 9 pm. We were entered into the computer for the promotion at 8 pm and told that we would learn what we had won and be able to try to win other prizes in "a little while." Amicably, we allowed a sales representative to talk with us and show us a Ridgeline, eventually agreeing to a test drive. We were open to the idea of refinancing our vehicle or purchasing another vehicle should it meet our needs and allow us to lower our outrageous monthly payment. We let the sales representative know this from go. To make a long story short, at 10:30 pm we were told that they didn't have a car on the lot they could offer to us with our credit and stipulations (Note: our credit hasn't changed since purchasing a vehicle from this dealership two years prior, when we were told to "come on back in in 6 months to get a better interest rate." More lies - we should have learned our lesson then.) I was OK with this - I understand that although they advertise differently, it isn't always possible to get the customer the price and interest rate they want. But then I was told that in order to receive the prize I had won (according to the flyer), we would have to return tomorrow. And although I had successfully completed my end of the deal (registering before nine, bringing in the flyer and ID, even taking a test drive with the promise of throwing beanbags for a chance to win more prizes) Honda sent me out the door empty handed. I received several phone calls during the days following this incident and assumed it was Honda trying to remedy the situation. Surely the way I was treated was an oversight and something they would be ashamed of, not to mention that I was an existing customer who had already given much more money and time to their business than any prize offered on that flyer would have been worth... Duped again! When I returned the call, instead of an apology, the sales manager, Brandon, asked why I hadn't bought a car from them on Saturday. I couldn't believe it! When I told him what had happened, infuriated that they would dare call me to waste more of my time when 1) they had misled me and wasted my Saturday evening with lies and false advertising, and 2) I was sent away told they couldn't sell me a single car on the lot, he then blamed me for the situation and said, "well, you could have come back on Sunday to get the prize!" So apparently, this is the way Bell Honda treats their existing clients - misleading them both verbally and through the use of false advertising, then being rude and accusatory, just to let us know how important our time, hard earned money, and business is to them. My husband and I regret purchasing from Bell Honda and hope others will head our warning and avoid a similarly DISGUSTING EXPERIENCE. More

George is by far the friendliest, most helpful service adviser with whom I have ever had the privilege of working. He answers his phone, has, or will find, answers to my questions, and if it's necessa adviser with whom I have ever had the privilege of working. He answers his phone, has, or will find, answers to my questions, and if it's necessary for me to leave a voice message, he is very good at returning calls. He keeps me posted on the progress of my service work and makes sure I'm comfortable with the timing. Very personable and professional. It's a delight to work with George on my auto service needs. More

Bobby always looks after me extremely well. He is always friendly, knowledgable and he keeps me well informed as to what is happening with my car and when I can expect it back. friendly, knowledgable and he keeps me well informed as to what is happening with my car and when I can expect it back. More

Due to the advise of my service representatives over the years, I have complete confidence as to the service and reliability experienced with my automobiles. This is particularly important to me and my fami years, I have complete confidence as to the service and reliability experienced with my automobiles. This is particularly important to me and my family as were drive our odyssey every day and take a few road trips each year.Because of them, I feel confident in the safety and dependably of our vehicle when traveling. I have always found them to be congenial and prompt in taking care of us and our odyssey. Two of our previous service advisors have been promoted to higher positions at Bell Honda and rightly so. The bonus is the free freshly popcorn Bell Honda provides! :) More

Compared to other honda dealers, this one is the best. As soon as you drive in, they run out to your car and explain everything to you. The waiting room is clean and staff is always responsive. There are eve soon as you drive in, they run out to your car and explain everything to you. The waiting room is clean and staff is always responsive. There are even free donuts and coffee. More

liars and cheats. poor quality of vehicles and the dealership is old. but AMERICAN!!!! Honda quality is getting worse and the van tyle's have a horrible atmosphere. dealership is old. but AMERICAN!!!! Honda quality is getting worse and the van tyle's have a horrible atmosphere. More

I was very cautious going into the dealership looking for a new car as talking with car salesmen can be very intimidating. I was referred directly to Shawn Hicks by my parents who had nothing but good things a new car as talking with car salesmen can be very intimidating. I was referred directly to Shawn Hicks by my parents who had nothing but good things to say about him. My experience in working with Shawn was very enjoyable. He is not your typical pushy and shady salesman. He made me feel very comfortable throughout the entire process, answered all my questions thoroughly and if he didn't know something he quickly found out what I needed to know. Even after getting the car, he continued to call me to make sure I was happy with my purchase and even called a couple times to let me know about a free new owner clinic and to follow-up on my service visit. This means a lot as I know he doesn't make any more money on me once I purchased the car and left the dealership. I will definitely be going back to him for all future Honda purchases as I feel he genuinely cares and goes the extra mile to make sure I'm taken care of. More