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Bell Honda

Phoenix, AZ

4.4
2,230 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,232 reviews

April 27, 2025

Fine. Check in and out is a bit cumbersome. Needs to be a faster process on both ends More

by Jay@jaykopas.com
Recommend Dealer
Yes
Apr 28, 2025 -

Bell Honda responded

Thank you for your feedback. We appreciate your comments and understand that a quicker check-in and check-out process would improve the experience. We’ll work on making this more efficient in the future.

April 27, 2025

For the moment I stepped into Bell Honda I felt respected and valued as a customer. Javier was an excellent associate and showed me all the features of my new car. The manger was not pushy at all, and negoti More

by elverdavid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Bell Honda responded

Thank you for sharing your experience! We're thrilled to hear that you felt respected and valued from the moment you stepped into Bell Honda. It's great to know that Javier provided excellent service and that the manager made the negotiation process fair and comfortable. We truly appreciate your recommendation and look forward to serving you and your loved ones in the future!

April 27, 2025

Mandy did really great job on selling me the truck and he's also told me that I would be in and out with an under a few hours. She did exactly what she said. I am a very satisfied customer. I will be comi More

by pitbull623
Recommend Dealer
Yes
Employees Worked With
Mandy
Apr 28, 2025 -

Bell Honda responded

Thank you for your feedback! We're thrilled to hear that Mandy provided excellent service and delivered on her promise to get you in and out quickly. It's great to know you're a satisfied customer, and we look forward to assisting you again when it's time to trade your wife's vehicle. Thanks again, and we truly appreciate your business!

April 27, 2025

I made an appointment to have my headlights replaced apparently through your AI receptionist and when I got there three days later, they did not have them in stock nor did they have them ordered. My ser More

by heidiluvswine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Bell Honda responded

Heidi, we appreciate your feedback. We're glad to hear the service tech was helpful, but we apologize for the mix-up with your appointment. We're continuously working to improve our AI and overall customer experience. Thank you for bringing this to our attention!

April 27, 2025

Great communication and provided me with excellent service and exactly what I wanted Great communication and provided me with excellent service and exactly what I wanted in vehicle and price More

by jonbsheets
Recommend Dealer
Yes
Employees Worked With
Griffin and one more sales rep I don't remember
Apr 28, 2025 -

Bell Honda responded

Thanks for the fantastic review, Jon! We’re thrilled to hear you had a great experience and found exactly what you wanted. Your satisfaction is our priority, and we look forward to serving you again in the future!

April 27, 2025

I was kept with what was being done with my car. I was satisfied with the work that was done. More

by tj1mj14
Recommend Dealer
Yes
Employees Worked With
I believe it was Brenden
Apr 28, 2025 -

Bell Honda responded

Thanks for the great feedback! We're thrilled to hear you were satisfied with the work and appreciated the communication. Your trust means a lot to us, and we look forward to serving you again!

April 27, 2025

Tanner is always awesome and treats my car with the best care ever! 10/10 The best! More

by SHAWNA1311
Recommend Dealer
Yes
Employees Worked With
Tanner
Apr 27, 2025 -

SHAWNA1311 responded

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Apr 28, 2025 -

Bell Honda responded

Thanks for the fantastic feedback, Shawna! We're thrilled to hear that Tanner is taking such great care of your car. Your satisfaction means the world to us, and we appreciate you recommending us!

April 27, 2025

Josh always takes excellent care of me. I would never go anywhere else with my Honda More

by Whygettleman
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Hansmeier
Apr 28, 2025 -

Bell Honda responded

Thanks! We’re thrilled to hear that Josh is providing you with excellent care for your Honda. Your loyalty means a lot to us, and we’re here to keep delivering the best service possible!

April 27, 2025

I have a loose rear view mirror I requested that it be tightened so it doesn't move when going over rough roads. I get my vehicle back and the paperwork states problem not found. I pointed it out to the s More

by jbmphx
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Bell Honda responded

We completely understand how frustrating it must be to feel like an issue wasn’t properly addressed the first time, especially with something as straightforward as a rearview mirror. If you would like to discuss your experience in more detail or if there's anything more we can do to assist you, we encourage you to reach out to Trish Viramontez at TViramontez@vtaig.com.

April 27, 2025

It has been two weeks since I bought my car. I have yet to get the spare key they promised. I have yet to get an email of all the paperwork that I have signed. More

by NANAMALLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Grigg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Bell Honda responded

We understand how important it is to receive all your paperwork and the spare key. Our team is working on getting everything sorted out for you. If you'd like to discuss this further, please feel free to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

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