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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
2,402 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,402 reviews

February 17, 2025

Heman was very professional and we enjoyed working with him throughout the entire car buying process. More

by CHRIS.MILLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Bell Honda responded

Thanks for the great feedback, Chris! We’re thrilled to hear you had a positive experience with Heman. Our team is dedicated to making the car buying process enjoyable, and it’s wonderful to know we hit the mark for you. Enjoy your new ride!

February 16, 2025

Everyone was super kind and helpful. All of my questions were answered and i felt very good leaving the store with my new car. More

by tremarks2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear you had a positive experience with our team. Your satisfaction is our priority, and we’re glad you left feeling confident about your new car. We appreciate your feedback and look forward to seeing you again!

February 15, 2025

This used to be where I took both my Hondas. I haven’t been there in a while due to very poor service and customer service. I miss my old service advisors More

by AR159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
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Feb 17, 2025 -

Bell Honda responded

We truly value the relationship we've built with you and understand how important a trusted service advisor can be. Our goal is to always provide top-tier service, and we appreciate your past loyalty to us. If you're open to giving us another opportunity, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com. S

February 15, 2025

Friendly, professional! Knowledgeable and thorough, easy to work with, Mason was great and a pleasure to work with. More

by THERESA1516
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Diemert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Bell Honda responded

Thanks for the fantastic feedback, Theresa! We're thrilled to hear that you had a great experience with Mason. Our team strives to provide friendly and professional service, and it’s wonderful to know we hit the mark. We appreciate your support!

February 15, 2025

Brett was very helpful and knowledgeable. I recieved great service from everyone at Bell Honda. My new SUV is exactly what I was looking for. Thank you all very much. More

by DJBALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Bell Honda responded

We’re thrilled to hear about your positive experience with Brett and our team! It’s wonderful that you found the perfect SUV. Thank you for sharing your kind words, and enjoy your new ride!

February 14, 2025

We always get excellent service at Bell Honda. Chrystal Alvarez is our ‘go to’ gal for all our service needs! More

by Sylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
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Feb 17, 2025 -

Bell Honda responded

Thank you, Sylvia! We’re thrilled to hear about your positive experiences with Chrystal. Our team strives to provide excellent service, and it’s great to know you feel well taken care of. We look forward to seeing you again at Bell Honda!

February 14, 2025

They really listen to all concerns and take note. Sometimes I wish I would get updates when I'm waiting for a long time. More

by LISAJHAMILTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Bell Honda responded

Thanks! We’re thrilled to hear you feel heard. We appreciate your feedback about updates during longer wait times and will work on improving that experience. Your insights help us enhance our service!

February 14, 2025

In and out. ..super quick and super professional. I never mind coming here for service, always friendly. More

by badmgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had a quick and professional experience with us. Our team works hard to create a friendly atmosphere, and your feedback means a lot. Looking forward to seeing you again soon!

February 14, 2025

I went there to oil changes ago. The guy was rude to me didn’t care what I had to say. Told me it was gonna be over an hour for my oil change called me 10 minutes later and said come More

by RENATA-8111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Bell Honda responded

It’s concerning to hear that you felt dismissed and disrespected during your service appointment. Clear communication and attentive customer care are important to us, and we regret that you did not receive the level of service you expected. We would appreciate the opportunity to address your concerns further. Please reach out to Trish Viramontez at TViramontez@vtaig.com so we can discuss this in more detail.

February 13, 2025

The service is almost always fantastic. This visit was great! They were friendly, quick, and communicative. More

by M_R_MCGEHEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Bell Honda responded

Thanks for the awesome feedback! We're thrilled to hear you had a fantastic experience. Our team works hard to provide friendly and efficient service, and it's great to know it made an impact. Looking forward to your next visit!

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