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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
2,398 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,398 reviews

January 31, 2025

Great service! Courteous and professional staff. The service rep was very thorough in explaining the service provided. Keep up the good work! More

by EMCGEEAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our team. Providing thorough and professional service is our priority, and your feedback motivates us to keep up the good work. We appreciate your support!

January 31, 2025

I have serviced my Hinda here twice. Both times I had to have additional repairs done afterwords for major oil leaks. Costing me additional money and hard ship. I will never come back ag More

by TIMOTHY.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Bell Honda responded

Our goal is always to provide honest, thorough service, and we regret that you left dissatisfied. We would appreciate the opportunity to review your concerns further. Please reach out to Trish Viramontez at TViramontez@vtaig.com so we can discuss this matter in more detail.

January 31, 2025

The service managers Faith and Iris really took care of my vehicle and solved the issue I was having with it. I will continue to bring my vehicle to Bell Honda due to the excellent service they were able t More

by MLEVINE480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith and Iris
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Feb 04, 2025 -

Bell Honda responded

Thank you for the fantastic review! We're thrilled to hear that Faith and Iris provided you with excellent service. Your trust in us means a lot, and we look forward to assisting you with your vehicle in the future!

January 31, 2025

Service was Awesome! They were Very helpful, and they go the extra mile 😍. I will def be back. More

by Angelawar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear you had an awesome experience with us. Our team loves going the extra mile for our customers. We can't wait to welcome you back!

January 31, 2025

I HAVE A HONDA COSTUMER FROM CA SINCE 1983, AND WENT TO BELL HONDA WHO PUT THIS 84 OLD WOMAN INTO VANTAGE CREDIT UNION WITHOUT TELLING ME. I HAD TO FIND THIS OUT WHEN THE CREDIT UNION INFORMED ME. I WILL T More

by PFRANK1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Bell Honda responded

We prioritize transparency and honesty in every aspect of our business. We strive to ensure that all of our customers are fully informed throughout the purchasing process. If you are ever in need of assistance or would like to explore your options with us, please don’t hesitate to reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com.

Feb 04, 2025 -

PFRANK1948 responded

THE GUY WHO DID THE FINANCE, NEVER TOLD ME HE WAS NOT GOING THRU HONDA, DID WHAT HE WANTED,AND ASKED ME TO SIGN, LOOK UP MY RECORD, I HAVE NEVER GONE THOUGH ANYONE BUT HONDA SINCE 1984, SO WHEN I HEARD FROM VANTAGE, I DID NOT UNDERSTAND THAT. HONDA NEEDS TO THOSE PEOPLE IN THAT DEPARTMENT TO BE HONEST, AND NOT ASK SENIORS TO SIGN PAPERS BEFORE EXPLAINING TO THEM WHAT THEY ARE SIGNING. I CANNOT IN ALL HONESTY RECOMMEND BELL HONDA. JOAN GLASCO

January 30, 2025

Geovanni was excellent and explained important features of my CRV. He was personable and knowledgeable. More

by Nryanphx
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Geovanni
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Jan 31, 2025 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear that Geovanni provided you with excellent service and valuable insights about your CRV. Your satisfaction is our priority, and we appreciate you sharing your experience!

January 30, 2025

Was quick. Work was good for an oil change. Didn’t like surcharge for using a credit card. More

by RICKKHOPWOOD20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Bell Honda responded

Thanks for your feedback, Rick! We're glad to hear you had a quick and positive experience with your oil change. We understand your concern about the credit card surcharge and appreciate your input as we strive to improve our services. Hope to see you again soon!

January 30, 2025

This is a great dealership with people that are down to earth. Heman was great to work with while leasing my wife's car. More

by LUCAS.STECYK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Bell Honda responded

Thanks for the awesome review, Lucas! We're thrilled to hear you had a great experience with Heman and our team. Providing a down-to-earth atmosphere is important to us, and we're glad it made a difference for you and your wife. Enjoy the new car!

January 30, 2025

Tanner M. has been a very good service rep. in my five or six service visits. More

by BAMJAM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Please refer to my prior response.
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Jan 31, 2025 -

Bell Honda responded

Thanks for the kind words! We’re thrilled to hear that Tanner has consistently provided great service during your visits. We appreciate your loyalty and look forward to seeing you again soon!

January 29, 2025

I'm not at all happy that my usual service advisor (female) kept me waiting and was still at lunch upon my arrival whilst knowing full well that I had an oil change appointment that day. I ended up ha More

by HMS65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Bermudez
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Jan 31, 2025 -

Bell Honda responded

We understand how frustrating it can be when your preferred service advisor isn't available, especially when you're expecting a seamless experience. We strive to ensure our team is available and ready to assist at the time of your appointment, and we regret that this was not the case during your visit. Please know that we value your time and the trust you place in us to care for your vehicle. If you’d like to discuss this further or need assistance with any future appointments, please don’t hesitate to reach out to Trish Viramontez at TViramontez@vtaig.com.

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