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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
2,310 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,310 reviews

December 29, 2024

I had specifically asked for a service to be completed and the service advisor had a different service done and tried to charge me for that rather than what I asked for because it was cheaper then after c More

by C_gleason13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The person that we worked with was a woman not Josh that is listed above
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Jan 02, 2025 -

Bell Honda responded

We understand how important it is to receive the correct services, and we regret that your experience did not meet your expectations. It sounds like there was a misunderstanding regarding the service completed and the charges. We always aim for transparency and accuracy in our service processes, and we would like to look into this further to address the issue. Please feel free to contact Trish Viramontez at TViramontez@vtaig.com.

December 29, 2024

I’ve already waited 3hrs for an oil change and 2 for a new battery. More

by AMWMUSTANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Bell Honda responded

We understand your frustration with the extended wait times for both your oil change and battery replacement. We aim to provide timely service, and it's clear that we fell short in your case. We sincerely apologize for any inconvenience this has caused. To discuss your experience further or to offer any assistance, please don't hesitate to reach out to Trish Viramontez at TViramontez@vtaig.com.

December 29, 2024

This is the 2nd vehicle we purchased from them. There great to work with. Have no complaints. Dale @ Nancy More

by OSTMAN43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Zamarano
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had another great experience with us. Your support means a lot, and we’re glad to have you as part of our community. Enjoy your new vehicle!

December 29, 2024

Very helpful and courteous. Clean dealership people were very nice, especially Jose Zamorano They had a variety of cars and SUV More

by GLENDAWILIAMS289
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Zamarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Bell Honda responded

We're thrilled to hear that you had a positive experience with our team, especially Jose. We take pride in maintaining a clean dealership and offering a variety of cars and SUVs to meet your needs. We appreciate your feedback and look forward to assisting you again in the future!

December 27, 2024

Listens to your explanation of problems, very responsive, reviews repair history to keep all routine maintenance curent. More

by HMCERNICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Bell Honda responded

Thanks for the fantastic feedback! We’re thrilled to hear that our team’s responsiveness and attention to detail in maintenance are making a positive impact. Your satisfaction is our priority, and we appreciate your support!

December 27, 2024

Always great service! ! They keep me up to date when I need check ups and get me in quickly More

by LNRSHEARER138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Bell Honda responded

Thanks for the wonderful feedback! We’re thrilled to hear you’re satisfied with our service and timely updates. Our team works hard to ensure you get the care you need when you need it. Looking forward to continuing to serve you!

December 27, 2024

Alexis Alfaro was great as always! I appreciate the customer service and getting the work done expeditiously. More

by NOTEPIPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Alfaro
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Dec 30, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear that Alexis provided excellent service and got the job done quickly. Your appreciation means a lot to us, and we're here to keep delivering great experiences!

December 27, 2024

Great service with accurate and precise Help the customers and explain how safe our car More

by nextimeJapan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our team. Providing accurate information and ensuring our customers feel safe is a top priority for us. We appreciate your feedback and look forward to serving you again!

December 27, 2024

I was in and out in just a few hours! ! Super easy to work with everyone and got the exact car I wanted! More

by SERENITY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber
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Dec 30, 2024 -

Bell Honda responded

Thanks for your awesome review, Serenity! We're thrilled to hear you had such a smooth experience and found the perfect car. Our team strives to make everything quick and easy for you. Enjoy your new ride!

December 27, 2024

Yusuff was an excellent salesperson. He answered all my questions thoroughly and never pressured me into making a purchase. It was a refreshing experience compared to other dealerships I More

by CORINNEV0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yusuff Olowoeshin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Bell Honda responded

Thanks for the fantastic feedback, Corinne! We're thrilled to hear about your positive experience with Yusuff. Our team strives to provide a pressure-free environment, and it’s great to know we hit the mark. We appreciate your support and hope to see you again soon!

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