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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
2,418 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,418 reviews

January 10, 2025

Have only used once was pretty good. It was for an oil change and a recall notice. We’ll see how it goes in the future. More

by pappygeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember who they are.
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Jan 13, 2025 -

Bell Honda responded

Thanks for the feedback! We're glad your oil change and recall service went well. We look forward to continuing to provide you with great experiences in the future. Your trust means a lot to us!

January 10, 2025

Mason was great to work with, but not so with the final paperwork. Extra services were added that I considered unnecessary. More

by the3iron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Diemert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Bell Honda responded

Thanks for your feedback! We're glad to hear you had a positive experience with Mason. We'll definitely take your comments about the paperwork into account to improve our process. Your input helps us serve you better!

January 10, 2025

The dealership, we won't use again but we do like the service center. They sold us a car that the radio doesn't work and will not replace it. Told us to take it to chevrolet since it's suburban which w More

by CELIRAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember his name
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Jan 13, 2025 -

Bell Honda responded

Thank you for your feedback. We’re glad to hear you appreciate our service center. We understand your concerns about the vehicle and will take your comments into account as we work to improve our processes. Your satisfaction is important to us!

January 10, 2025

Excellent service waiting wasn’t too long. All questions were answered promptly. Wonderful staff overall More

by kikasn123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. We strive to provide prompt and helpful service, and it’s wonderful to know we hit the mark. Your support means a lot to us!

January 09, 2025

Michael Vu is an excellent advisor,communicates well on what needs to be done in a timely manner. More

by JANEJ1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
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Jan 10, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear that Michael made a positive impact. Clear communication is key, and we’re glad he’s delivering on that. Your feedback motivates us to keep providing exceptional service!

January 09, 2025

Quick services and friendly staff. Car clean when services are finished, waiting room is comfortable and clean. More

by DALTJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Bell Honda responded

Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our quick service and friendly staff. Keeping our cars and waiting areas clean is a priority for us. We look forward to seeing you again soon!

January 09, 2025

Joshua is very helpful and friendly. He was also very helpful for my daughters car. More

by KERI.TIEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Bell Honda responded

Keri, thank you for your wonderful feedback! We're thrilled to hear that Joshua provided such helpful and friendly service for you and your daughter. Our team is dedicated to making every experience a great one. We appreciate your support!

January 09, 2025

Worst service received. I have been a client for years, but after the last service I received I will never again choose this Bell Honda. No communication, bad customer serv More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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Jan 13, 2025 -

Bell Honda responded

We understand how frustrating it must have been to feel like your time wasn't valued. Communication and excellent service are at the core of what we strive to provide, and it's clear we missed the mark in your case. Please reach out to Trish Viramontez at TViramontez@vtaig.com.

January 09, 2025

Great service always on time I have never had a problem taking my car there. More

by CWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Bell Honda responded

Thank you! We’re thrilled to hear you’ve consistently had a great experience with our service. Being punctual and reliable is our priority, and your feedback motivates us to keep delivering the best for our customers. Looking forward to serving you again!

January 09, 2025

I came in for a recall and was told I need to schedule as the parts are not available and we would contact in Jan and yet nothing from Honda! I regret buying Honda More

by Chelsea
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Bell Honda responded

It's always disappointing when parts availability causes delays, but unfortunately, these things are out of our control. We did mention that we would be in contact once the parts arrived, and we understand that waiting for a callback can be frustrating. If you'd like to discuss this further, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

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