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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
2,418 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,423 reviews

December 08, 2024

I’m recommend this dealer,because they have a great service and they honestly.thank you More

by eucedaoscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 09, 2024 -

Bell Honda responded

Thank you! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot, and we’re always here to provide honest and top-notch service. Looking forward to seeing you again!

December 07, 2024

Very professional yet customer service oriented. Timeliness of having the vehicle ready when was promised. More

by JRAMRA
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

Thank you for your fantastic feedback! We're thrilled to hear you had a professional experience and that we met your timeline for vehicle readiness. Your satisfaction is our priority, and we look forward to serving you again!

December 07, 2024

Our experience is that they were honest, efficient, and fairly priced. We have used them multiple times More

by brady.casson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

Thank you, Brady! We're thrilled to hear about your positive experiences with us. Honesty and efficiency are what we strive for, and it’s wonderful to know you’ve found value in our services. We appreciate your continued support and look forward to serving you again!

December 07, 2024

Scamers ; cars has a lot a problems . dont have a certified service,since firts day car has a lot problems More

by J_1ASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
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Dec 10, 2024 -

Bell Honda responded

It’s important to us that every customer has a positive experience, and we understand your frustration with the issues you've encountered. We would love the opportunity to make things right. Please reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com,

December 07, 2024

I use Bell Honda, because of the service I receive, and I trust Joshua my service tech. More

by lindaverbugt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 07, 2024

I was first quoted 2700 for my service. The repair had to be done in two separate services because they had to order parts. The first repair was 2300. When it was time for the second repair More

by SABACHKA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

It’s disheartening to hear about the challenges you faced regarding the pricing and communication during your repair process. We certainly don’t want any customer to feel they’ve been treated unfairly. If you would like to discuss this further and see how we can resolve the situation, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

December 06, 2024

The service department was able to get my car in quickly. Everyone I dealt with was polite, helpful and professional. I felt like a valued customer. More

by mjeagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

Thanks for your fantastic feedback! We're thrilled to hear that our service team provided you with a quick and positive experience. Making our customers feel valued is our top priority. We look forward to assisting you again in the future!

December 06, 2024

Amazing people! They really take care their customers. I would recommend Bell Honda to my friends and family to buy cars from them. The GM HUD so super cool. The des More

by MSNADEL77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalal "AJ" Ahmadzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department: Tanner Moya rate him 5 stars
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Dec 09, 2024 -

Bell Honda responded

Thanks! We’re thrilled to hear you had such a positive experience with our team. Your kind words about our staff and GM mean a lot to us. We appreciate your recommendation and look forward to seeing you next time for your car needs!

December 06, 2024

I have no problem with the service that was done. My issues lie with the communication between the service team and myself. There was none. I had to seek out answers rather than someone texting/calli More

by EMILY.WRIGHT1O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

While we’re glad the service itself was satisfactory, we understand how frustrating it must have been to experience a lack of communication and extended wait times. This is certainly not the level of service we strive to provide. To address your concerns further and work toward a resolution, we encourage you to reach out to Trish Viramontez at TViramontez@vtaig.com.

December 06, 2024

Friendly, efficient, easy to schedule, the wait times are reasonable, work done as I requested. More

by terrymary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you had such a positive experience with us. Our team strives to provide friendly and efficient service, and your feedback truly motivates us. We look forward to seeing you again soon!

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