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Bell Honda - Service Center

Phoenix, AZ

4.3
1,236 Reviews
Call Service Center (602) 490-8877

1,236 Reviews of Bell Honda - Service Center

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July 31, 2025

Service is completed in a timely and professional manner. There is no hard pressure to have items id on inspection report to be done. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 30, 2025

My service advisor was great. Used car sales was a nightmare. Sold me a car with a broken transmission and broken AC. Transmission was fixed but they refused to fix the AC. More

by zsmeds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walid Doumit
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 30, 2025

Michael was amazing and made the process pain free. It was very easy and efficient More

by nbenzrioual
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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July 30, 2025

As they took apart my glove box and Car for checking for air filters and such they never put anything back. They left everything that was in my glove box on the floor in the car. And things that were in the More

by ZEWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 29, 2025

Not everyone in the Service dept is professional. Having worked in automotive writing service, and running a shop, etc. for over 20 yrs, I expect a bit more from my Serv Advisors. More

by chedthomas1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

Bell Honda responded

Your feedback has been noted and we truly value your perspective, especially given your extensive background in automotive service. We understand that professionalism is essential in every interaction, and your expectations are completely reasonable. Your experience working in the industry for over two decades gives you valuable insight into what quality service should look like. We take your concerns about consistency in our service department seriously and are committed to ensuring all team members meet the high standards our customers deserve. Thank you for taking the time to share your thoughts with us.

July 29, 2025

Our service advisor is always great! Tanner gets us out super fast and is friendly and knowledgeable More

by Carolynkonow1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tanner moya
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July 28, 2025

I always feel like I receive great service when I come in to Bell Service More

by Balletmom16
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
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Jul 29, 2025 -

Bell Honda responded

We are utterly delighted to hear that you consistently experience excellent service during your visits. Your confidence in our team means everything to us, and we truly appreciate you taking the time to share your positive experience. It brings us great joy to know that we are meeting your expectations each time you visit Bell Honda. We look forward to continuing to provide you with the outstanding service you deserve.

July 28, 2025

Oil change was quick and easy. Alex got it done quick for me. Thank you More

by Teddylish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in serivce
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Jul 28, 2025 -

Bell Honda responded

We are utterly delighted to hear that your oil change service was both quick and convenient for you. It's wonderful to know that our team was able to handle your service efficiently and get you back on the road promptly. We truly appreciate you taking the time to share your positive experience with Bell Honda. Your feedback means a great deal to us and helps us continue providing the reliable service our customers deserve.

July 28, 2025

This is my third car from Bell Honda, they are awesome. Will definitely be back. More

by Dr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Bell Honda responded

We are absolutely thrilled to hear that you have chosen Bell Honda for your third vehicle purchase! Your continued trust in our team means everything to us. It's wonderful to know that we have consistently provided you with an awesome experience throughout your car-buying journey. We truly appreciate your loyalty and look forward to serving you again in the future.

July 28, 2025

I stopped by because I was having problems with my Spencer’s on my dashboard and I was told up above my mirror. There was a wire that was broken. Which was untrue. I had the Windshield guy come out an More

by Blueangelrides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
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