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Bell Honda - Service Center

Phoenix, AZ

4.3
1,328 Reviews
Call Service Center (602) 490-8877

1,328 Reviews of Bell Honda - Service Center

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September 25, 2025

He was a good listener and listened to all my needs and thoughts. He was patient. More

by EJSCAFF
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Hansmeier
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September 23, 2025

Very prompt to greet you and make sure you are comfortable. Very accurate with your diagnosis and prompt to fix More

by hoptoad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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Sep 24, 2025 -

Bell Honda responded

We are thrilled to hear about your positive experience with our service team. Your feedback about receiving a prompt greeting and feeling comfortable during your visit means so much to us.

September 23, 2025

Although the prices are generally high, Bell Honda does provide good customer service and I like that they offer the free Lyft shuttle More

by 12.DON85053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2025 -

Bell Honda responded

We are honored to hear about your positive experience with our customer service team. Your feedback about the quality of service you received means a great deal to us.

September 23, 2025

I despise Bell Honda because they just won't leave you alone. I am constantly called by salesmen or hounded for these reviews. Buy here at your own risk! More

by DANIELONE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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September 22, 2025

Great customer service! Excellent care of vehicle. Great at keeping me updated on progress of service. More

by CARMETGD5AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
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Sep 24, 2025 -

Bell Honda responded

Your positive experience means so much to us at Bell Honda. We are delighted to know that our team provided you with outstanding customer service and took excellent care of your vehicle.

September 22, 2025

No no . ............ ......................... Took too long and was very unhappy I had to give debit card number because your system wasn't working. You want More

by patrick.kruse2
Recommend Dealer
No
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Sep 24, 2025 -

Bell Honda responded

We understand how inconvenient that must have been, and it’s never our intention to make things more difficult for our guests. Regarding the credit card fee, we do our best to clearly communicate this policy up front. The fee helps us offset rising processing costs while allowing us to keep our overall service pricing as competitive as possible for all customers. That said, we recognize this may have caused frustration during your visit, and we truly regret that it left you feeling dissatisfied. We’d like the chance to address your concerns directly and work toward a resolution. Please reach out to our Service Representative, Iris Garcia, at IGarcia10@vtaig.com.

September 21, 2025

My service advisor is friendly, helpful and I have been pleased with the service on my car. More

by wammy18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

Bell Honda responded

Thank you immensely for taking the time to share your positive experience with us at Bell Honda. We are truly delighted to hear that your service advisor has provided you with friendly and helpful assistance. It means so much to know that you have been consistently pleased with the care your vehicle has received.

September 21, 2025

Faith, is the best, listen, patient, and shows you what problems are in or on your vehicle. More

by Debra Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Williamson
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Sep 22, 2025 -

Bell Honda responded

We are pleased to hear about your positive experience with our team member. It sounds like you received exceptional attention and thorough explanations regarding your vehicle's condition.

September 20, 2025

Great customer service fast and reliable they very friendly and helpful with any questions and concerns I got my Honda pilot from them and it was easy. And I will be sending my friends and family to t More

by ecks323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusuff Olowoeshin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2025 -

Bell Honda responded

We are overjoyed to hear about your positive experience with our team. It means so much to know that you found our customer service to be fast and reliable, and that our staff was friendly and helpful in addressing your questions and concerns.

September 20, 2025

The work was performed in a timely and efficient manner. The staff was friendly and knowledgeable. More

by Denny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

Bell Honda responded

Thank you for your wonderful feedback, Denny! We are delighted to hear that our team completed your service in a timely and efficient way. It means a great deal to us that you found our staff to be both friendly and knowledgeable.

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