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Bell Honda - Service Center

Phoenix, AZ

4.3
1,060 Reviews
Call Service Center (602) 490-8877

1,060 Reviews of Bell Honda - Service Center

Sort by
May 02, 2025

In and out quicker than normal and had to get a couple extra services I could not afford but did it. However next time on cabin filter I will buy one and do it at home. More affordable More

by Lori Powers
Recommend Dealer
Yes
Employees Worked With
Don't ver his name, Dark hair young man further down the far side of building
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May 01, 2025

I didn’t have an appointment but your service department handled my problem in an hour More

by Pjbpc02
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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April 30, 2025

Excellent customer service. Everyone very professional the minute I stepped inside the building. Customer for life. More

by ledesmacarlos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Bell Honda responded

Thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience with our team. Your loyalty means the world to us, and we look forward to serving you for years to come!

April 30, 2025

Joshua always greats me by name and takes my car for service as time permits More

by Cincotta-Altruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear about your positive experiences with Joshua. Our team strives to provide personalized service, and it’s great to know that it makes a difference for you. We appreciate your support and look forward to seeing you again!

April 30, 2025

Great experience and Krystal was knowledgeable and professional The entire dealership is very professional Awesome work Bell Honda! More

by Reid
Recommend Dealer
Yes
Employees Worked With
Krystal
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May 01, 2025 -

Bell Honda responded

Reid, thank you for the fantastic review! We're thrilled to hear you had a great experience and found Krystal helpful. Our team strives for professionalism, and your feedback means a lot. We appreciate your support and look forward to serving you again at Bell Honda!

April 30, 2025

Everyone was very nice. Bringing the bell was fun. The police was a bit outdated and dirty though. More

by waiting_pithy6f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Bell Honda responded

Thanks for your feedback! We're thrilled you enjoyed the experience and had fun with the bell. We appreciate your input about the police; we're always looking to improve and will take your thoughts into consideration. Hope to see you again soon!

April 29, 2025

I have not used the Service Center yet but I would like to say that I'm sorry I purchased my vehicle from Bell Honda and the Costco Auto Program. It was a disappointing experience. Being a Senior. thi More

by pghmiller
Recommend Dealer
No
Employees Worked With
Xavier Grigg
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Bell Honda responded

While we’re sorry to hear that your vehicle hasn’t met your expectations, we appreciate you taking the time to express your feelings about the buying experience. We truly want every customer—especially those making such an important purchase—to feel confident and satisfied. If there's anything we can do to better support you or help turn your experience around, please reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

April 28, 2025

Everything was fine until I was told I was going to do 0 down and when I tried to cancel my gap and mpp insurances I found out you guys used my insurances as a down payment with out my content. More

by Luischoc1987
Recommend Dealer
No
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Apr 28, 2025 -

Bell Honda responded

We understand how important it is for everything to be clear and transparent, especially when it comes to financial details. We appreciate your feedback and want to ensure we address any concerns you may have. If you'd like to discuss this matter further or have any questions, please don’t hesitate to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

April 28, 2025

Good customer service friendly staff car was serviced quickly. Everything was very professional and met my expectations More

by meloisedixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Bell Honda responded

Thank you for your feedback! We're glad to hear you had a positive experience with our friendly staff and quick service. It's great to know we met your expectations, and we look forward to serving you again!

April 28, 2025

Bell Honda has the most polite and professional employees in the state. I have visited other Honda dealerships for services for my car.and it was not a good experience Bell Honda rocks!! More

by lharo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Bell Honda responded

Thank you so much for the kind words! We're so glad to hear that you had a positive experience with us at Bell Honda. It's great to know that our team stood out in terms of professionalism and service. We truly appreciate your feedback and look forward to seeing you again!

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