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Bell Honda - Service Center

Phoenix, AZ

4.3
1,096 Reviews
Call Service Center (602) 490-8877

1,096 Reviews of Bell Honda - Service Center

Sort by
May 23, 2025

Everything was good. Service was good. They called Uber to take me home. All good More

by vkaralek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025

As always service was awesome and Michael Vu did good on his promise to get me within the hour. Keep up the good work More

by MARYMICHELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya, and Michael Vu
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May 21, 2025

Was not like gm or dodge. Service personnel were rude and had attitude with us More

by CHADDUTT0N0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heman Kue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Bell Honda responded

We’re concerned to hear that your visit didn’t reflect the level of professionalism and service we aim to provide. We’d really appreciate the opportunity to learn more about what happened and work toward a better understanding. Please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com so we can look into this further and ensure your concerns are addressed directly.

May 21, 2025

Brought my new car in for an issue with updates. They knew they could not fix it but didn't advise me before apot. The manger was great and took care of us, but the service advisors are not the best More

by ladydivinitie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris from service.
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May 19, 2025

I had taken my Honda cars to this Honda location for many years, and the service had always been great! Service advisors are very knowledgeable and professional, More

by JIMFGROUP424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Bell Honda responded

Hi Jim, thank you for your fantastic review! We truly appreciate your loyalty over the years and are delighted to hear that you consistently receive great service at our location. Our team takes pride in their knowledge and professionalism, and it's wonderful to know that this has made a positive impact on your experience. We look forward to continuing to serve you!

May 19, 2025

Service was done promptly and efficiently. Personnel were knowledgeable and friendly. Would return for future services. More

by Goaliegrammy1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Bell Honda responded

Thank you for your wonderful feedback! We are thrilled to hear that you experienced prompt and efficient service, as well as knowledgeable and friendly personnel. Your satisfaction is our top priority, and we look forward to welcoming you back for future services.

May 19, 2025

Was charged for excess hours that was not worked on my car, determined this by time the car was dropped off to the time I was called and they told me my car was ready. More

by pinkalicious480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service worker name unknown
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May 20, 2025 -

Bell Honda responded

Thank you for bringing your concerns to our attention. We understand how important transparency and clarity are when it comes to services provided, and we take your feedback seriously. We would appreciate the opportunity to discuss this matter further and address your concerns directly. Please reach out to Trish Viramontez at TViramontez@vtaig.com at your earliest convenience to discuss your concerns. We look forward to hearing from you and finding a resolution.

May 19, 2025

The service people at this location are always professional and kind. The guys in the shop are always thorough & helpful with their inspections. More

by RAY-PHX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
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May 20, 2025 -

Bell Honda responded

Thank you for your kind words! We are thrilled to hear that you have consistently experienced professionalism and kindness from our team. Our commitment to thorough inspections and helpful service is a priority for us, and it's wonderful to know that this has made a positive impact on your visits. We look forward to serving you again!

May 18, 2025

Good services. The attendant was informative and answered all of my questions. No issues noted. More

by Dr. Rosebud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zamarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria
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May 19, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience and found our team helpful. Your satisfaction is our priority, and we appreciate your positive feedback!

May 17, 2025

Friendly, quick, transparent service - Jessie and Isaac are awesome. Very reliable for my Honda and my old Kia, too! More

by ERICA.SARAHONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac, Jessie
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May 19, 2025 -

Bell Honda responded

Thanks, Erica! We're thrilled to hear you had a great experience with Jessie and Isaac. Providing friendly and reliable service for all vehicles is our priority. We appreciate your support and look forward to helping you again!

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