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Bell Honda - Service Center

Phoenix, AZ

4.3
1,115 Reviews
Call Service Center (602) 490-8877

1,115 Reviews of Bell Honda - Service Center

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April 10, 2025

I'm now having problems with my locks since I brought my car in so I'm a little frustrated with that .. my key is not opening my door I changed the battery and it still not working ..!!! More

by noemail_4818312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 10, 2025

Michael Vu great. He is excellent at communicating. He’s upfront about pricing. We trust him to take care of us. More

by NXYY11O3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
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Apr 11, 2025 -

Bell Honda responded

Thank you for the great feedback! We're so glad to hear that Michael Vu has earned your trust with his clear communication and transparency about pricing. We truly appreciate your confidence in him and are happy to know you're well taken care of. Looking forward to serving you again!

April 10, 2025

I particularly like the coating they put on the car. It makes the car look like it came off the showroom. More

by papamelj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear you love the coating on your car. It's great to know it gives your vehicle that fresh showroom look. We appreciate your support and hope you enjoy your ride!

April 08, 2025

I got service in Bell two week ago, but not get good service. I did not get ride home and I have to stay in the lobby. More

by HARRY547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
Report | Print
Apr 09, 2025 -

Bell Honda responded

We understand that you did not receive the ride home and had to wait in the lobby, which is not the level of service we aim to provide. For further assistance, please reach out to Trish Viramontez at TViramontez@vtaig.com.

April 08, 2025

Service advisor Steve was great! , service was quick and efficient,really appreciated the ride home! More

by desertniner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Apr 09, 2025 -

Bell Honda responded

Thank you for your kind feedback! We're glad to hear that Steve took great care of you and that the service was quick and efficient. We're happy the ride home was a helpful touch. We appreciate your support!

April 07, 2025

On time, professional and the service technician advised me of any needed service issues. All in all very pleased. More

by CLEISER3600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our technician. Keeping our customers informed and satisfied is our top priority. We appreciate your feedback and look forward to serving you again!

April 07, 2025

I worked with Alex who I have worked with in the past. They were able to receive my car, via tow truck, run diagnostic and get me back on the road quickly. More

by lorree61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 08, 2025 -

Bell Honda responded

Thank you for your fantastic review! We're thrilled to hear that Alex provided you with quick and efficient service. Getting you back on the road is our top priority. We appreciate your trust and look forward to serving you again!

April 07, 2025

Tanner is the best employee there and always provides exceptional support. If he wasn’t there I probably would not go to this location. More

by SUNNYJAMES80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
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Apr 08, 2025 -

Bell Honda responded

Thanks! We’re thrilled to hear about your positive experience with Tanner. Our team works hard to provide exceptional service, and it’s great to know that Tanner made such a difference for you. We appreciate your support and look forward to seeing you again soon!

April 07, 2025

Won’t ever be back after I was told that from now on they would charge me a 3 % charge for using my credit card. And they tried to up sell me for things I did not need. Bye bye I have been going there for More

by ezoola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Bell Honda responded

We understand that changes in payment policies can be frustrating, but the 3% fee helps cover processing costs rather than raising prices across the board. This fee is something we typically communicate, and we also offer other payment options for your convenience. As for our service recommendations, we always prioritize transparency and your vehicle’s best interest. If you’d like to discuss this further, Trish Viramontez at TViramontez@vtaig.com would be happy to assist.

April 06, 2025

Bell Honda is by far my Favorite dealership in the valley they really take care of there customers More

by MHARDY0303@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
Report | Print
Apr 08, 2025 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear that Bell Honda is your favorite dealership. Our team is dedicated to providing great customer care, and it’s wonderful to know you feel that way. We look forward to seeing you again!

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