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Bell Honda - Service Center

Phoenix, AZ

4.3
1,124 Reviews

1,124 Reviews of Bell Honda - Service Center

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April 06, 2025

Zartek scheduling is easy. This process really keeps your car looking new! Never heard of it before, but has made keeping exterior a breeze. More

by Rapid Bubbles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Apr 07, 2025 -

Bell Honda responded

Thanks for the awesome feedback! We're thrilled to hear that you find Zactek scheduling easy and that it's helping keep your car looking new. Your satisfaction is our priority, and we’re glad to be part of your car care routine!

April 06, 2025

I always feel that Joshua if thorough with the information provided recommendations. The services were done well and in the time quoted. More

by Cmmey42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Bell Honda responded

Thanks for your fantastic feedback! We’re thrilled to hear that Joshua's thoroughness and timely service made a positive impression. Your support means a lot to us, and we look forward to continuing to provide you with great experiences!

April 06, 2025

I have been going to Joshua for a few years now. I trust him to tell me what I need and when I don’t need work done. I trust him. More

by Cincotta-Altruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Bell Honda responded

Thank you for your kind words! We’re thrilled to hear about your positive experience with Joshua. Trust is key in our line of work, and we’re glad you feel confident in our services. Looking forward to seeing you again soon!

April 06, 2025

I stopped by to make a reservation for service & they said how about now? They were kind & did a great job. Saved me a trip back, which is not close to me. I am very happy !!!!!! Thank you More

by Ja13harte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Bell Honda responded

Thanks for sharing your experience! We're thrilled to hear our team could accommodate you on the spot and that you left happy. Your satisfaction means everything to us, and we look forward to serving you again soon!

April 06, 2025

Very responsive and helpful advisors. Seemed like they really cared about helping and fixing the issues I was having with my car. More

by tkreul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
Apr 07, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear that our advisors made a positive impact and were able to assist you with your car issues. Your satisfaction is our priority, and we appreciate your kind words!

April 03, 2025

My appointment was at 11:00 am and it should have taken 2 hours to put the Zaktek finish on my car they didn’t start it till 2:30 pm. I was waiting there from 10:30am to 4:30 pm. I was mad why make an appoin More

by BFG1976
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Bell Honda responded

We understand your frustration with the scheduling and the delay in starting the Zaktek finish on your car. Your time is valuable, and we appreciate you bringing this to our attention. For further assistance, please reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com.

April 02, 2025

I went for fixing noise from underhood. They replaced belt and noise was not fixed. They replaced belt for no reason and I felt like wasted money in the service. More

by pmvino
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Bell Honda responded

We understand your concerns about the noise issue and the replacement of the belt. Please reach out to Trish Viramontez at TViramontez@vtaig.com for assistance.

April 01, 2025

I had an appointment to perform a recall. I had a Monday morning appt and was assured that the car would be ready same day. I called Monday morning to ensure the service dept had the keys and More

by Curt
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Bell Honda responded

We understand the importance of timely communication and regret that you were informed about the unavailability of the part after your appointment. For further assistance, please reach out to Trish Viramontez at TViramontez@vtaig.com.

March 31, 2025

I had excellent customer service with a nice service person and good quality work. I like that dealership very much. More

by KENNY.LEW1S.AZ12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Bell Honda responded

Thank you for sharing your experience! We're thrilled to hear that you received excellent customer service and quality work. It's great to know you had a positive experience at the dealership. We truly appreciate your feedback and look forward to serving you again in the future!

March 30, 2025

Service technician was polite, knowledgeable, not pushy which made me comfortable. Wii definitely return for future service. More

by anetaeliza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
Mar 31, 2025 -

Bell Honda responded

Thank you! We’re thrilled to hear about your positive experience with our technician. Comfort and knowledge are key to great service, and we look forward to welcoming you back for your future needs!

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