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Bell Honda - Service Center

Phoenix, AZ

4.3
1,135 Reviews

1,135 Reviews of Bell Honda - Service Center

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March 21, 2025

Brandon is my service rep and he always makes me feel welcome and glad that I chose Bell Honda. More

by mhoward726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 24, 2025 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear that Brandon has made such a positive impact on your experience. We appreciate your support and look forward to serving you again soon!

March 21, 2025

Dealership was very friendly. They fixed the problem that my crv had and worked with the warranty on the recall. More

by rosepruner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Bell Honda responded

Thank you! We’re thrilled to hear you had a great experience with our team and that we could help with your CR-V. Your satisfaction is our priority, and we appreciate your kind words!

March 21, 2025

Joshua is amazing. Friendly honest , always takes great care of me! Always makes sure I understand what needs to be done to my vehicle. More

by SDENIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear about your positive experience with Joshua. Our team is dedicated to providing friendly and transparent service, and it’s great to know he's taking such good care of you. Your satisfaction means a lot to us!

March 20, 2025

They are willing to help me out no matter what the problem is, big or small. More

by AKKKABE1GE-188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Bell Honda responded

Thank you for your kind words! We're so glad to hear that our team is always ready to help with any problem, no matter how big or small. It's our goal to provide the best support possible, and we're happy to know you're feeling taken care of!

March 20, 2025

Knowledgeable, courteous, professional & thorough The service at Bell is better than the other two dealerships I have used. More

by MOIRAGREEN250
Recommend Dealer
Yes
Employees Worked With
Brandon & Michael in the service dept
Mar 21, 2025 -

Bell Honda responded

Thank you for your kind words! We're so glad to hear that you found our service to be knowledgeable, courteous, and thorough. It's great to know that we’ve exceeded your expectations compared to other dealerships you've visited. We truly appreciate your feedback and look forward to continuing to provide you with excellent service!

March 20, 2025

If my warranty wasn’t tied to this dealership, I would never bring my case there for service again. The damaged my case and refused to make it right. More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I cannot recall the name
Mar 21, 2025 -

Bell Honda responded

We understand your concerns regarding the service experience and any warranty-related issues. Your warranty ties you to our dealership, and we want to ensure your concerns are properly addressed. Please reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com for further assistance.

March 20, 2025

I did three service over there First time meter was not reset. Second time there was no top up of any fluid. Third time they imposed 3% service charge on credit card, also no top up of any fluid as well More

by LOPEZJAKE606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Bell Honda responded

It’s disappointing to hear about these repeated issues during your visits. A properly reset meter, fluid top-offs, and transparent pricing should be standard, not exceptions. We’d appreciate the opportunity to review this further—please reach out to Trish Viramontez at TViramontez@vtaig.com so we can address your concerns directly.

March 20, 2025

Clean, courteous, professional and friendly. The only place i go for Honda service. 5 gold stars. More

by GARRETTSIMPSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Bell Honda responded

Thank you so much for the 5-star review! We're thrilled to hear that you've had such a positive experience with our team. It's great to know you trust us for your Honda service, and we truly appreciate your continued support. Looking forward to seeing you again!

March 20, 2025

Felt pressured to buy Transmission fluid and brake fluid even though neither are recommended before 60,000 miles after doing some research. Also, I came in to patch a hole in my tire and the report said no More

by TJPIE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faith
Mar 24, 2025 -

Bell Honda responded

We understand your concerns about the pressure to purchase transmission and brake fluid, as well as the charge for the tire patch. We strive to provide transparent service and appreciate your insights. For further assistance, please reach out to Trish Viramontez at TViramontez@vtaig.com.

March 19, 2025

Our service advisor got our pilot in as scheduled and service was completed that day as promised! Our advisor was polite, helpful, friendly and professional! More

by BOBCHERYLGODRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Harwood was our Service Advisor. He deserves a 5 star rating!
Mar 20, 2025 -

Bell Honda responded

Thank you for sharing your experience! We're so glad to hear that your service was completed as promised and that your advisor was polite, helpful, friendly, and professional. We always aim to provide excellent service, and it's great to know we met your expectations. If you need anything in the future, feel free to reach out!

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