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Bell Honda - Service Center

Phoenix, AZ

4.3
1,130 Reviews

1,130 Reviews of Bell Honda - Service Center

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March 20, 2025

They are willing to help me out no matter what the problem is, big or small. More

by AKKKABE1GE-188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Bell Honda responded

Thank you for your kind words! We're so glad to hear that our team is always ready to help with any problem, no matter how big or small. It's our goal to provide the best support possible, and we're happy to know you're feeling taken care of!

March 20, 2025

Knowledgeable, courteous, professional & thorough The service at Bell is better than the other two dealerships I have used. More

by MOIRAGREEN250
Recommend Dealer
Yes
Employees Worked With
Brandon & Michael in the service dept
Mar 21, 2025 -

Bell Honda responded

Thank you for your kind words! We're so glad to hear that you found our service to be knowledgeable, courteous, and thorough. It's great to know that we’ve exceeded your expectations compared to other dealerships you've visited. We truly appreciate your feedback and look forward to continuing to provide you with excellent service!

March 20, 2025

If my warranty wasn’t tied to this dealership, I would never bring my case there for service again. The damaged my case and refused to make it right. More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I cannot recall the name
Mar 21, 2025 -

Bell Honda responded

We understand your concerns regarding the service experience and any warranty-related issues. Your warranty ties you to our dealership, and we want to ensure your concerns are properly addressed. Please reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com for further assistance.

March 20, 2025

Felt pressured to buy Transmission fluid and brake fluid even though neither are recommended before 60,000 miles after doing some research. Also, I came in to patch a hole in my tire and the report said no More

by TJPIE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faith
Mar 24, 2025 -

Bell Honda responded

We understand your concerns about the pressure to purchase transmission and brake fluid, as well as the charge for the tire patch. We strive to provide transparent service and appreciate your insights. For further assistance, please reach out to Trish Viramontez at TViramontez@vtaig.com.

March 19, 2025

Our service advisor got our pilot in as scheduled and service was completed that day as promised! Our advisor was polite, helpful, friendly and professional! More

by BOBCHERYLGODRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Harwood was our Service Advisor. He deserves a 5 star rating!
Mar 20, 2025 -

Bell Honda responded

Thank you for sharing your experience! We're so glad to hear that your service was completed as promised and that your advisor was polite, helpful, friendly, and professional. We always aim to provide excellent service, and it's great to know we met your expectations. If you need anything in the future, feel free to reach out!

March 17, 2025

Always friendly and explain services in advance. Why 15 words? I am brief but thorough and this 15 words is much more annoying than anything the dealership would ever do. More

by DUTKA.DEMKO
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Bell Honda responded

We're so happy to hear you feel welcomed by our friendly team and find our service explanations clear. Your time is valuable, and we appreciate your straightforward feedback.

March 17, 2025

Hud and his team including Jake are great. Service team as well including Tanner. Thank you. EJ Halvorson More

by ejhalvo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Bell Honda responded

EJ, thank you for taking the time to share your feedback. We're thrilled that Hud, Jake, and Tanner provided you with great service. Thanks for recognizing our team!

March 16, 2025

They are very customer friendly & communicate every step of the way, so you know what to expect. More

by YVONNE.KUDRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Bell Honda responded

You're a great customer to communicate with too, and we're glad we could make your experience smooth. Thanks!

March 16, 2025

They are polite and professional about explaining what their going to do with the car and fast More

by BABYINDIAN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Mar 18, 2025 -

Bell Honda responded

Happy you appreciated our team's speed and clear explanations. It was our pleasure!

March 16, 2025

My serivice advisor was great! His name is Michael. Took good care of recall and used my extended warranty. Very grateful. More

by KELLYLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 18, 2025 -

Bell Honda responded

You have great taste in service advisors! Glad Michael took care of you.

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