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Bell Honda - Service Center

Phoenix, AZ

4.3
1,329 Reviews

1,328 Reviews of Bell Honda - Service Center

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September 19, 2025

I bought two hondas. last 8 years oth are service only by bell honda Joshua is the best service I ever met More

by AMATO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Bell Honda responded

We are delighted to hear about your positive experience with both of your Honda vehicles over the past eight years. Your loyalty to our service department means everything to us, and we truly value the trust you have placed in Bell Honda for all your automotive needs.

September 18, 2025

The service was prompt and straightforward. I trust and enjoy working with the team along with being able to work from the site. More

by RYANMINOR30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Bell Honda responded

We are utterly delighted to hear about your positive experience with our efficient and direct service approach. Your trust in our team means everything to us, and we're pleased that you found value in being able to work directly from our location.

September 18, 2025

I am always welcomed with great caring folks who answer my questions and get me in the appoints easily and timely. I feel my Honda dealership is a place where I can trust them with my car is huge and I fee More

by ELIZSNOW5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Bell Honda responded

Thank you immensely for taking the time to share your wonderful experience with Bell Honda. We are truly delighted to hear that our team consistently welcomes you with care and makes scheduling your appointments both easy and timely.

September 18, 2025

I easily schedule and receive excellent service here. This is where my car was purchased and I’ve always brought it back here for service. In this instance it was an overnight service and Lyft transporta More

by ABRENNNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Bell Honda responded

We are pleased to hear about your consistently positive experiences with our service team. It sounds like the convenience of scheduling and the quality of care you receive keeps you coming back, which means so much to us.

September 16, 2025

Always great work Great service and communication Great price on the new tires. It saved me from having to shop around. More

by Lynnsiea
Recommend Dealer
Yes
Employees Worked With
Aiden
Sep 18, 2025 -

Bell Honda responded

Your positive feedback means so much to us at Bell Honda. We are thrilled to hear that you had an excellent experience with our tire service and found great value in our pricing. It brings us joy to know that our team provided outstanding work and maintained clear communication throughout the process.

September 15, 2025

Jacob was a rock star and helped me out with my civic in a professional and beneficial manner. I would work with him again any time. More

by VICTORVVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob in Service Dept.
Sep 18, 2025 -

Bell Honda responded

We are elated to hear about your outstanding experience with your Civic service. It sounds like you received exceptional professional support that truly met your needs.

September 14, 2025

The professional and knowledgeable staff provided a courteous, friendly, and respectful dealer service that was reliable, trustworthy, and transparent, while ensuring a thorough, timely, and efficient More

by Janusz Mlot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
Sep 18, 2025 -

Bell Honda responded

We are ecstatic to hear about your wonderful experience with our team at Bell Honda. Your kind words about our knowledgeable staff and the courteous service they provided truly mean the world to us.

September 13, 2025

The customer service specially the service department is horrible no friendly no respectful don’t acre about customer More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Bell Honda responded

Providing respectful and attentive customer service is a top priority for us, and it’s clear from your feedback that we fell short. We take your concerns seriously and would like the opportunity to make things right. Please reach out directly to our General Sales Manager, Michael Jandran, at 602-789-9771

September 13, 2025

We had some issues with some scratches on our new passport. It was taken care of immediately, and they made it right. More

by RJM909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griffin Spellicy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Bell Honda responded

We are elated to hear that our team was able to resolve the concerns with your new Passport so quickly. Your experience shows how much we value making things right for our customers when issues arise. We understand how important it is to have your vehicle in perfect condition, and we appreciate your patience while we addressed the scratches.

September 13, 2025

Reliable,honest, and efficient. Love interacting with techs at service center. Never over sell. Thank you More

by mckinneyjulieta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Bell Honda responded

We are ecstatic to hear about your wonderful experience with our team! Your kind words about our reliability, honesty, and efficiency truly mean the world to us. We're especially pleased that you enjoy working with our service technicians and appreciate their straightforward approach without any unnecessary upselling.