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Bell Honda - Service Center

Phoenix, AZ

4.3
1,136 Reviews

1,136 Reviews of Bell Honda - Service Center

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March 19, 2025

Our service advisor got our pilot in as scheduled and service was completed that day as promised! Our advisor was polite, helpful, friendly and professional! More

by BOBCHERYLGODRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Harwood was our Service Advisor. He deserves a 5 star rating!
Mar 20, 2025 -

Bell Honda responded

Thank you for sharing your experience! We're so glad to hear that your service was completed as promised and that your advisor was polite, helpful, friendly, and professional. We always aim to provide excellent service, and it's great to know we met your expectations. If you need anything in the future, feel free to reach out!

March 17, 2025

Always friendly and explain services in advance. Why 15 words? I am brief but thorough and this 15 words is much more annoying than anything the dealership would ever do. More

by DUTKA.DEMKO
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Bell Honda responded

We're so happy to hear you feel welcomed by our friendly team and find our service explanations clear. Your time is valuable, and we appreciate your straightforward feedback.

March 17, 2025

Hud and his team including Jake are great. Service team as well including Tanner. Thank you. EJ Halvorson More

by ejhalvo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Bell Honda responded

EJ, thank you for taking the time to share your feedback. We're thrilled that Hud, Jake, and Tanner provided you with great service. Thanks for recognizing our team!

March 16, 2025

They are very customer friendly & communicate every step of the way, so you know what to expect. More

by YVONNE.KUDRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Bell Honda responded

You're a great customer to communicate with too, and we're glad we could make your experience smooth. Thanks!

March 16, 2025

I have used the service center since I started buying Hondas. Micheal has been a good service advisor and I feel safe following his advice. The car has done well in their care. I hope Michael will be the More

by SFELLER02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vu
Mar 18, 2025 -

Bell Honda responded

That's truly wonderful to hear about your long-standing relationship with our service center and how much you value Michael's advice. We're glad Michael and our team are your go-to service center!

March 16, 2025

They are polite and professional about explaining what their going to do with the car and fast More

by BABYINDIAN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Mar 18, 2025 -

Bell Honda responded

Happy you appreciated our team's speed and clear explanations. It was our pleasure!

March 16, 2025

My serivice advisor was great! His name is Michael. Took good care of recall and used my extended warranty. Very grateful. More

by KELLYLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 18, 2025 -

Bell Honda responded

You have great taste in service advisors! Glad Michael took care of you.

March 15, 2025

I made an appointment when I got there. They said they didn’t have my appointment. The second time I made an appointment I was told it would be about two hours when I got there. It changed More

by Bonnie markham
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Bell Honda responded

We understand that your appointments did not go as planned and that the wait times were longer than expected. We appreciate your feedback and will use it to improve our scheduling process. If you would like to discuss this further, please reach out to Trish Viramontez at TViramontez@vtaig.com.

March 14, 2025

Very nice and very nice and very nice and very nice and very nice and very More

by Yuritzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 18, 2025 -

Bell Honda responded

You're very nice, too! Thank you.

March 14, 2025

Joshua always gives us the best customer service and thoroughly checks over our car's history & what needs to be done. More

by SJHOSMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Bell Honda responded

Hearing that Joshua goes above and beyond for you is truly fantastic! We know how important it is to have someone you trust to look after your vehicle, and we're thrilled he's that person for you.

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