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Bell Honda - Service Center

Phoenix, AZ

4.3
1,081 Reviews
Call Service Center (602) 490-8877

1,081 Reviews of Bell Honda - Service Center

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January 11, 2025

I WILL NEVER TELL ANYONE I KNOW TO BUY A CAR FROM BELL HONDA, THEY ARE DISHONEST!!! I HAVE BEEN BUYING HONDA SINCE 1983, AND THIS BELL HONDA, ARE DISHONEST, SENIORS SHOULD NEVER GO THERE. JOAN GLASCO More

by PFRANK1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Montufar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Bell Honda responded

We understand how disappointing it must be when expectations aren't met, especially after such a long history with Honda. We genuinely value all of our customers and their trust in us. Please feel free to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com

January 10, 2025

Friendly, reliable, dependable and experienced. Goes out of the way to help a customer's needs. More

by CFRANTZ65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Bell Honda responded

Thanks! We’re thrilled to hear you had such a positive experience. Our team always strives to go above and beyond for our customers, and your feedback means a lot to us. Looking forward to serving you again!

January 10, 2025

Friendly, courteous, and they get the job done pretty quick! They make me very happy! More

by ICBRANDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Bermudez, Service Dept
Report | Print
Jan 13, 2025 -

Bell Honda responded

Thanks! We’re thrilled to hear you had such a positive experience. Our team always strives to provide friendly and efficient service. Your happiness is our priority, and we appreciate your support!

January 10, 2025

Have only used once was pretty good. It was for an oil change and a recall notice. We’ll see how it goes in the future. More

by pappygeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember who they are.
Report | Print
Jan 13, 2025 -

Bell Honda responded

Thanks for the feedback! We're glad your oil change and recall service went well. We look forward to continuing to provide you with great experiences in the future. Your trust means a lot to us!

January 10, 2025

The dealership, we won't use again but we do like the service center. They sold us a car that the radio doesn't work and will not replace it. Told us to take it to chevrolet since it's suburban which w More

by CELIRAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember his name
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Jan 13, 2025 -

Bell Honda responded

Thank you for your feedback. We’re glad to hear you appreciate our service center. We understand your concerns about the vehicle and will take your comments into account as we work to improve our processes. Your satisfaction is important to us!

January 10, 2025

Excellent service waiting wasn’t too long. All questions were answered promptly. Wonderful staff overall More

by kikasn123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. We strive to provide prompt and helpful service, and it’s wonderful to know we hit the mark. Your support means a lot to us!

January 10, 2025

Every experience is 5 Stars from Bell Rd Honda’s Service Manager Faith Williamson! My compliments as she sets the example to be duplicated by all her peers! More

by PLSEXAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Williamson
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Jan 13, 2025 -

Bell Honda responded

Thank you! We’re thrilled to hear about your positive experiences with Faith. She truly exemplifies our commitment to exceptional service, and we appreciate your recognition of her efforts. Your feedback motivates us to keep raising the bar!

January 10, 2025

I was greeted immediately and my service was quick! The employees were knowledgeable and courteous! More

by Kasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Bell Honda responded

Thank you, Kasey! We're thrilled to hear you had a great experience with our team. Your feedback means a lot to us, and we’re glad our service met your expectations. We look forward to welcoming you back soon!

January 09, 2025

Quick services and friendly staff. Car clean when services are finished, waiting room is comfortable and clean. More

by DALTJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Bell Honda responded

Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our quick service and friendly staff. Keeping our cars and waiting areas clean is a priority for us. We look forward to seeing you again soon!

January 09, 2025

The staff is always pleasant to deal with. I haven’t had any problems to mention More

by lorraine.drobny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Bell Honda responded

Thanks for the fantastic feedback, Lorraine! We're thrilled to hear that our team has made such a positive impression. Your satisfaction means a lot to us, and we look forward to continuing to provide you with great service!

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