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Bell Honda - Service Center

Phoenix, AZ

4.3
1,081 Reviews
Call Service Center (602) 490-8877

1,081 Reviews of Bell Honda - Service Center

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November 27, 2024

Great service. I Was able to get in with no issues and had an excellent experience. More

by HEN_HEN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Bell Honda responded

We’re thrilled to hear you had such a seamless experience! Our team strives to provide top-notch service, and it’s great to know we hit the mark for you. Thanks for sharing your feedback!

November 27, 2024

Maintenance is always well done, and done quickly. I am happy with the service my vehicle receives at Bell Honda More

by DDBPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
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Dec 02, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you're satisfied with our maintenance services. Our team works hard to ensure your vehicle is in top shape, and your feedback means a lot. We look forward to continuing to serve you!

November 27, 2024

They are very quick, very understanding and helpful, and the waiting room is very pleasant. More

by CAELANSSLOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac
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Dec 02, 2024 -

Bell Honda responded

Thank you for your fantastic review! We’re thrilled to hear you had a positive experience with our team and enjoyed the waiting area. Your feedback motivates us to keep delivering great service!

November 26, 2024

Tanner is a joy to work with at Bell Honda service center. He’s always ready for us after making an appointment with him. Car was fixed on time and clean. We will definitely continue to use Tanner More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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Nov 27, 2024 -

Bell Honda responded

Renee, thank you for your fantastic review! We're thrilled to hear about your positive experience with Tanner and our service team. Timely and thorough service is our priority, and we look forward to continuing to meet your CRV's needs. See you next time!

November 26, 2024

Tanner has taken great care of me and my two Hondas I take to him whenever they need to be serviced. He looks out for my best interests. More

by mtat31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
Report | Print
Nov 27, 2024 -

Bell Honda responded

Thank you! We're thrilled to hear Tanner has provided exceptional care for your Hondas. We pride ourselves on looking out for our customers' best interests and appreciate your trust in us. Looking forward to continuing to serve you!

November 25, 2024

Was pleased with work done. Took more time than expected is the only negative as I was advised it would take 4 to 5 hours and it took 8 hrs which caused a hardship on my schedu More

by LEFTY2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Bell Honda responded

Thanks for your feedback! We're glad you were pleased with the work. We apologize for the delay and understand how scheduling can be challenging. We'll use your experience to improve our time estimates in the future. Your input is truly valued!

November 25, 2024

It was better before my last experience had some issues which I told you about in the last survey More

by JEANAD2144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Bell Honda responded

Thanks for your feedback. We're glad to hear you enjoyed your past experiences, and we take your concerns seriously. We're committed to improving and hope to exceed your expectations next time! Your input helps us grow and enhance our services.

November 25, 2024

Great and friendly service. Goes above and beyond. Personal care is greatly appreciated. Thank you More

by PEGSALM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
Report | Print
Nov 26, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you enjoyed our service and felt the personal touch. Our team loves going above and beyond for our customers. Your kind words motivate us to keep delivering great experiences!

November 25, 2024

Joshua always gets us in and out faster than any other dealership. Joshua for the win More

by SMAXFIELD12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Bell Honda responded

Thanks! We’re thrilled to hear that Joshua provided such a speedy and efficient experience. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to helping you again in the future!

November 25, 2024

Dealer is nice and staff is professional. The time you quote for service is well quoted. But you did forget to install my windshield wipers. More

by JAIMEBOTELLO69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Bell Honda responded

Thanks for the feedback, Jaime! We're glad to hear you had a positive experience with our team. We apologize for the oversight with your windshield wipers and appreciate you bringing it to our attention. We'll make sure to improve on that in the future!

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