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Bell Honda - Service Center

Phoenix, AZ

4.3
1,078 Reviews

1,078 Reviews of Bell Honda - Service Center

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August 28, 2024

Mike Vu did an incredible job as our service advisor. He was empathic and thorough. He definitely did everything he could to find options to reduce cost or work with Honda. He was really patient in a fru More

by DTHAUGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vu
August 28, 2024

Comfortable surroundings that are well maintained. Service was completed in a timely and efficient manner. More

by JPORTER26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Q Barrino
August 25, 2024

I told my service advisor I want to be informed, ahead of time, if I am being charged any fees. I was not informed! I asked for a firm price quote. I was quoted $400. It came to $415.00. I was charged $37.00 More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve P.
Aug 28, 2024 -

Bell Honda responded

Hi Monica, we understand your concerns about the fees and price quotes, and we appreciate you bringing these issues to our attention. For further assistance and to address your concerns, please reach out to Trish Viramontez at TViramontez@vtaig.com. She will be able to help you with any issues you have experienced and discuss your request for a different service advisor.

August 21, 2024

They were prompt efficient and my ac works wonderfully I couldn't ask for better service. More

by mommtjudymjanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Barrino, Max Dunmire
August 20, 2024

Excellent service by everyone there, especially Michael Coleman. He did an excellent job at getting the car I wanted. More

by CARLA.CENTENO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coleman
Aug 21, 2024 -

Bell Honda responded

Hi Carla, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Michael provided you with excellent service and helped you find the car you wanted. If you ever need anything in the future, don't hesitate to reach out!

August 20, 2024

Did a good job with my cars service. Thank you bell Honda. L B K More

by lknott600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
Aug 21, 2024 -

Bell Honda responded

Thank you so much for your positive feedback on the service you received at Bell Honda. We're thrilled to hear that you had a great experience with us. If you have any questions or need assistance in the future, please don't hesitate to reach out.

August 19, 2024

This was my first time here and I had a good experience. The employee Issac Bermudez was very professional and played a big role as to why I had a good experience. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Bermudez
August 19, 2024

TJ was really awesome and went above and beyond to help me…even stayed late! More

by Dot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Ridenour
August 19, 2024

Michael my service tech was truly amazing! Very professional and his communication was awesome. Michael really shows that he cares not just by his words but actions to get things done. I can’t More

by WHITNEYSOLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
August 18, 2024

Service and staff were awesome specially Steven Ptashnik he went out of his way to give me an awesome and pleasant service, thank you so much More

by ramikis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ptashnik
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