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Bell Honda - Service Center

Phoenix, AZ

4.3
1,086 Reviews

1,086 Reviews of Bell Honda - Service Center

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July 19, 2024

Excellent service. Crystal understands my car issues and take appropriate actions and shared the estimates as well More

by PRAVEEND803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
July 19, 2024

i called because i received the service notice about what i wanted done on my vehicle, TJ didnt call me to let me know it was ready for pick up. all i needed was my battery changed More

by AMARIE800THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
July 19, 2024

Best customer services, Tanner is the best help me all the problems. I’ve recommend this location to my friends and family More

by Ingrid Mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
July 19, 2024

Everyone was very helpful especially Michael Vu. Thank you. I’ll see you in three thousand miles. More

by BEVERLY649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu.
July 19, 2024

Faith was my service attendant. I accepted all of her reccomendations. Everything was prompt and professional. Hassel free that is what service is all about. More

by ROBFP45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Williamson
July 19, 2024

Service Tech is always courteous. The transmission was believed to be making a noise is high gear. The technicians spent considerable time assessing the situation and were there abl More

by kennyb.553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrystal Alvarez 👍
July 05, 2024

The new guy in service did a terrible job communicating and his attitude was very unprofessional. More

by QSCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
His name I can’t see on the list
Jul 12, 2024 -

Bell Honda responded

Thank you for bringing this to our attention. We apologize for the experience you had with our new service team member. Providing excellent customer service is our top priority, and we regret that we fell short of your expectations. To address your concerns and ensure they are properly resolved, please contact Justin Tran, our Service Manager, at 602-298-2039. Justin will personally assist you and work to address any issues you encountered during your visit. Thank you for your understanding and patience as we strive to improve our service delivery.

July 05, 2024

Love our service writer, Josh Hansmeier. He gives us an honest assessment and we have confidence in the work. More

by Mr Hemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Q Barrino
July 05, 2024

Great place to do service. On time and quickly did my oil change. Thanks you More

by kcampbellaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

Very organized, friendly and efficient. Please provide seats in the office area in regards to senior citizens. More

by RHILLLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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