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Bell Honda - Service Center

Phoenix, AZ

4.3
1,085 Reviews
Call Service Center (602) 490-8877

1,085 Reviews of Bell Honda - Service Center

Sort by
July 04, 2024

Love Bell Honda! They are always so helpful and very informative. Great services and fast to respond. More

by lady.sterling1327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ in service
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July 02, 2024

I thought the service was friendly and expertly done. The location was easy to get in and out of. The service rep was knowledgeable. I will return the next time my car needs service. More

by L.ORESCANIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ in the service department
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July 02, 2024

Customer Service was good at this location. They worked with me to get my AC fixed at a ok price. Maybe the price of Labor could of been lower but I now have AC in my vehicle More

by JOHNWOODS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emery
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July 01, 2024

Everyone I've encountered has been knowledgeable, helpful, efficient and really nice. Better than my old mechanic! More

by Em O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think TJ and Michael Vu
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July 01, 2024

service department is always great. They’re transparent and make sure to get an ok before providing any additional service. Tanner was friendly and easy to work with. Thank you. More

by MONTANOLATANYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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Jul 10, 2024 -

Bell Honda responded

Thank you for your feedback and for highlighting the positive experience you had with our service department and with Tanner. We're glad to hear that you found our team transparent and friendly. However, we noticed that you gave us a 2-star rating, which suggests that there may have been some aspects of your visit that didn't meet your expectations. We would like to understand more about your experience and see how we can improve. Please contact our Service Manager, Justin Tran, at 602-298-2039. He will be happy to discuss your concerns and work towards a resolution. Thank you for giving us the opportunity to improve.

June 30, 2024

My experience with Bell Honda has always been positive, Faith and her team always goes above and beyond for the clients. They are greatly appreciated More

by ALICEJEFFOERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
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June 29, 2024

They were able to fix the car in a very short time. We expected to be without the car for a week, but it was fine in 4 days. More

by PAS29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawna
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June 29, 2024

Have been going to this dealership for many years. Great service and honest representatives. Appreciate not requesting items to fix that are not necessary. More

by J.LOPEZ102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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June 29, 2024

The service department provides prompt professional service.the service completed at the time stated. I would persons to Josh as service advisor More

by abarragan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 29, 2024

Service advisor really easy to talk to and understood the issues and was willing to take the concerns to his team to find the issue. More

by civico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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