Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Bell Honda - Service Center

Phoenix, AZ

4.3
1,084 Reviews
Call Service Center (602) 490-8877

1,084 Reviews of Bell Honda - Service Center

Sort by
June 18, 2024

I purchased my vehicle at Bell Honda and have all of my repairs and maintenance completed by the Service Center. Very impressed by my service advisor, Joshua Hansmeier, as he always goes above and beyon More

by MRIGNEY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 18, 2024

Dealership is very friendly and informative. Josh always takes good care to address all of our concerns More

by DBLETTIERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 18, 2024

Clean Friendly service people know what they are doing. Take care of my car well More

by GRANDMOMMYDOGGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emery
Report | Print
June 18, 2024

Bell honda service is the best always take care of my needs faith is the best More

by david1velasquez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith is the best
Report | Print
June 17, 2024

Faith did outstanding customer service, she stayed after hours on Thursday June 13th to get four new tires on my truck. More

by RBEARDSLEE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Williamson
Report | Print
June 17, 2024

Faith is amazing and so attentive. She made sure I knew what was going on with the car and gave me all payment options. More

by FRANNYFABOZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith williamsom
Report | Print
June 17, 2024

Very easy to work with and very personable. The process was simple and very professional. More

by DBradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Barrino
Report | Print
June 16, 2024

Faith Williamson was a fantastic service advisor. She addressed all my needs and followed up afterwords. More

by Richardedragomir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Williamson
Report | Print
Jun 17, 2024 -

Bell Honda responded

Thank you for sharing your experience with us! We're thrilled to hear that Faith Williamson provided you with exceptional service as your service advisor. At Bell Honda, customer satisfaction is our top priority, and we're delighted that Faith went above and beyond to address all your needs and followed up afterward. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We look forward to serving you again in the future. Thank you for choosing Bell Honda!

June 16, 2024

Not good customer service and I was told because my battery was dead. I had to purchase a battery from you all, but I did not want to purchase one from you all because my battery had a warranty so you More

by SOCCERDAD0619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
Report | Print
Jun 21, 2024 -

Bell Honda responded

Thank you for sharing your feedback with us regarding your recent experience. We apologize for the inconvenience and frustration you encountered during your visit to our service department. Providing exceptional customer service is our top priority, and we regret that we did not meet your expectations. We understand your concerns about the battery issue and the warranty. It is our standard practice to work with our customers to explore all available options when addressing vehicle repairs. We apologize if our communication regarding the temporary battery and alternator check did not meet your expectations. To address your concerns and to ensure that we rectify this situation, we invite you to contact our Service Manager, Justin Tran, at 602-298-2039. Justin is committed to resolving any outstanding issues and ensuring your satisfaction moving forward. We value your feedback and appreciate your understanding. We hope to have the opportunity to regain your trust and provide you with the level of service you deserve.

June 16, 2024

The person who took care of me did a phenomenal job. Very quick and efficient. More

by ALLEN pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Dunmire, Rodrigo Amezcua
Report | Print
Jun 17, 2024 -

Bell Honda responded

Thank you for your review! We're delighted to hear that you had a phenomenal experience with us. Providing quick and efficient service is always our goal, and we're glad we could meet your expectations. If there's anything else we can assist you with or if you have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

1
...
77
78
79
...
109