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Bell Honda - Service Center

Phoenix, AZ

4.3
1,123 Reviews

1,123 Reviews of Bell Honda - Service Center

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June 14, 2024

Joshua helped me make the appointment and the car was ready before the time he told me it would be done. More

by KDFOLLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Q Barrino
Jun 17, 2024 -

Bell Honda responded

Thank you for your feedback! We're delighted to hear that Joshua provided excellent service by helping you make the appointment and ensuring that your car was ready ahead of schedule. Customer satisfaction is very important to us, and we appreciate you taking the time to share your positive experience. If there's anything else we can assist you with or if you have any more questions, please feel free to reach out. We look forward to serving you again in the future!

June 14, 2024

Way over priced for service. Better to go to independent shop. Oil change only here, if there is a coupon. More

by TERRY66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Q Barrino
June 14, 2024

Bell Honda has always treated me like they really want my business. I have ONLY used Bell Honda for every car I have purchased since the mid 90's, and I have ONLY had Bell Honda do maintenance on my vehic More

by LEEHILL2432
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Bell Honda responded

Thank you for your loyalty and positive feedback! We greatly appreciate your trust in Bell Honda for all your vehicle purchases and maintenance since the mid-90s. It's wonderful to hear that our team has consistently provided you with excellent service and kept your cars in top-notch condition. Your satisfaction is our priority, and we look forward to continuing to exceed your expectations in the future. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We value your business and appreciate your long-standing relationship with us!

June 13, 2024

The service was excellent from the time O called until the gave me the keys back with all the service done. Excellent More

by Oscar R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven service department
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 13, 2024

Crystal is always so amazing to me and takes care of me whenever I need anything! Been coming here for 10+ years More

by Janellz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 13, 2024

Very quick to help complete two recalls, an oil change, and multi-point inspection. However, tried to upsell maintenance services that I had already done the week before. More

by BDSABO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
June 13, 2024

Great service advisor thank you for explaining options and completing repair same day. Will be back More

by Jubalbynoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Barrino
June 13, 2024

They are professional, did good work and responded timely. Joshua is engaging and also knowledgeable. More

by KFIELDER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Although the service tried, it seems excessive to charge $150 to troubleshoot a ph9ne connection. More

by Patri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emery
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 13, 2024

The service department is very thorough and honest. Alexis was my service adviser, and he is quite knowledgeable. More

by BCAMA41Z0Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Alfaro
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

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